Luxury Sales Ambassador
5 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Showroom Concierge in our Boston, MA location.
Job DescriptionThe Showroom Concierge is responsible for providing an exceptional experience for every Brilliant Earth customer while maintaining a premium showroom environment. This includes greeting customers upon arrival, ensuring the best possible experience in our showrooms, and keeping the showroom in pristine condition.
This role requires excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. The ideal candidate will be able to work a schedule that includes weekend days and have a passion for delivering outstanding customer service.
Key Responsibilities- Proactively greet, check-in, and assist customers, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality.
- Act as a brand ambassador, communicating our brand values and company mission of creating a more sustainable, transparent, and compassionate jewelry industry.
- Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines.
- Conduct weekly and quarterly audits to ensure showroom standards are being upheld.
The estimated salary for this role is $$45,000 - $55,000 per year, depending on experience.
What We Offer- A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) match, and paid time off.
- A robust training program and opportunities for career growth and development.
- A dynamic and supportive team environment, with a focus on collaboration and teamwork.
- An opportunity to make a meaningful impact in the jewelry industry and contribute to the company's mission and values.
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