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Leasing Consultant

2 months ago

Richmond Heights, Virginia, United States SteelHead Management Full time
Job Overview

SteelHead Management, a premier property management firm, is dedicated to overseeing multifamily and mixed-use properties. Our team is composed of top-tier professionals who prioritize a collaborative and people-centric culture. We focus exclusively on our owned assets, ensuring optimal net operating income and cash flow.

Position Summary:

We are in search of a driven and enthusiastic individual to take on the role of Leasing Consultant within our expanding organization. This position plays a crucial role in leasing, marketing, and ensuring resident satisfaction at our properties.

Key Responsibilities:

  • Facilitate the leasing of apartment units to potential residents.
  • Respond to inquiries from prospective residents via phone and email, encouraging visits to our community.
  • Engage with potential residents to assess their needs and utilize effective sales techniques to finalize lease agreements.
  • Design and execute a strategic marketing plan to meet community objectives.
  • Conduct outreach marketing activities to maintain optimal traffic levels.
  • Showcase apartments and community amenities to prospective residents.
  • Gather necessary information from prospects to initiate the application process, ensuring accurate data entry.
  • Communicate approval or disapproval decisions to prospects, assisting with lease applications and scheduling move-in dates.
  • Maintain organized files for each resident, ensuring all information is current.
  • Reach out to residents with expiring leases to discuss renewal options.
  • Address resident service requests and coordinate with appropriate staff members.
  • Answer incoming calls and greet visitors professionally.
  • Compile reports and data as needed.
  • Perform additional duties as required to support the company’s interests.

Qualifications:

  • Prior experience in retail, restaurant, or multifamily leasing is essential; multifamily leasing experience is preferred.
  • Familiarity with property management software is advantageous.
  • Strong verbal and written communication skills are necessary.
  • Basic computer skills and the ability to learn specialized software are required.
  • Proven ability to persuade potential residents of the benefits of our community.
  • Flexibility to work varied hours, including weekends and holidays.
  • Knowledge of industry legal requirements, particularly regarding Fair Housing Laws, is important.
  • Willingness to travel for training and marketing purposes.

We are looking for motivated, career-oriented individuals who thrive in a team setting. The ideal candidate will be passionate, accountable, and focused on achieving results.