Residential Support Staff
3 days ago
Brown Harris Stevens Residential Management is seeking a Service Associate to join our team at an ultra-luxury condominium located on the Upper West Side. As a Service Associate, you will play a vital role in ensuring the highest level of service is delivered to our residents and guests.
Key Responsibilities:
Opening doors for arriving residents and guests, delivering packages, groceries, and bellcarts to and from units, maintaining Forbes Five-Star standards for lobby cleanliness and appearance, assisting residents and guests with transportation needs, and providing exceptional customer service. You will also work closely with the General Manager to address any issues related to your specific discipline area and contribute to improving the overall service experience.
Requirements:
A minimum of 2 years of customer service experience in a luxury hotel or luxury residential building is preferred. Prior experience as a Porter, Concierge, or Doorman is also beneficial. Strong communication skills, both verbal and written, and the ability to work effectively in a fast-paced environment are essential. Familiarity with MS Office applications and BuildingLink is also a plus.
What We Offer:
A competitive salary range of $60,000 - $80,000 per year, depending on experience, and a comprehensive benefits package, including 32BJ Union Benefits, mid-year and annual performance-based bonuses, uniforms, and dry-cleaning services.
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