Assistant Residential Operations Manager

7 days ago


New York, New York, United States FirstService Residential Full time
About Us:

FirstService Residential is a leading property management company dedicated to delivering exceptional customer service and ensuring seamless daily operations.

We are committed to providing our residents with a safe, secure, and enjoyable living experience.

We believe in investing in our employees and offering them opportunities for growth and development.

  • We are a dynamic and fast-paced company with a focus on innovation and technology
  • We have a collaborative and supportive work environment that encourages open communication and teamwork
  • We offer ongoing training and development programs to help our employees succeed
  • We prioritize employee well-being and offer a range of benefits and perks to support their physical and mental health
Key Responsibilities:

The successful candidate will be responsible for the following key responsibilities:

  • SUPPORTING THE DAILY OPERATIONS OF A LUXURY RENTAL PROPERTY
  • HANDLING ALL TENANT COMMUNICATIONS AND ESCALATING ISSUES AS NECESSARY
  • COORDINATING LEASE ASSIGNMENTS, SUBLETS, AND OCCUPANT CHANGES
  • MONITORING AIRBNB RENTALS AND NOTIFYING TENANTS OF NSF'S (INSUFFICIENT FUNDS)
  • MANAGING RESIDENT APPLICATION DATA AND MAINTAINING ACCURATE RECORDS
  • WORKING CLOSELY WITH EXTERMINATORS TO SCHEDULE APPOINTMENTS AND RESOLVE UNIT AND COMMON AREA ISSUES

We offer a competitive salary of $28 - $33 per hour.



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