Assistant Manager

2 months ago


San Antonio, Texas, United States Papa John's - Merchant Venture Full time
Job Overview

Papa John's - Merchant Venture is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring high-quality products and exceptional customer service are delivered to drive restaurant profitability.

Key Responsibilities

  • Shift Management
    • Supervise shifts and work areas to ensure efficient operations and high-quality products.
    • Manage inventory levels, maintain accurate records, and minimize losses.
    • Ensure compliance with company policies, procedures, and systems.
  • Customer Service
    • Deliver exceptional customer service, minimizing complaints and responding promptly to customer needs.
    • Ensure customer satisfaction by maintaining high-quality products and services.
  • Team Leadership
    • Lead and motivate team members to achieve company goals and objectives.
    • Provide feedback, correct problems, and maintain a positive work environment.
  • Financial Management
    • Manage cash handling duties, including cash management and inventory control.
    • Contribute to profit goals by accurately utilizing the FOCUS System.

Requirements

  • High School diploma or equivalent preferred.
  • Serv-Safe/Local or State Food Service Certification preferred.
  • Previous restaurant shift lead experience preferred.

Skills

  • Cash management
  • Planning and organization
  • Effective communication

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