Sales and Customer Service Manager
1 day ago
Job Description:
We are seeking a highly skilled and experienced Sales and Customer Service Manager to join our team at Holiday Station Stores. The ideal candidate will have excellent communication and interpersonal skills, with the ability to provide exceptional customer service.
About Us:
Holiday Station Stores is a leading provider of convenience store services, offering a wide range of products and services to our customers. We are committed to providing an excellent customer experience and fostering a positive work environment for our employees.
Job Summary:
As a Sales and Customer Service Manager, you will be responsible for overseeing the sales floor operations, managing cash handling procedures, and ensuring that all sales transactions are processed accurately and efficiently. You will also be responsible for resolving customer complaints and issues in a professional and courteous manner.
Key Responsibilities:
- Provide exceptional customer service to all customers
- Manage cash handling procedures, including processing sales transactions and handling customer payments
- Oversee sales floor operations, including restocking shelves and maintaining store appearance
- Resolve customer complaints and issues in a professional and courteous manner
- Maintain accurate records of sales transactions and inventory levels
- Assist with training and development of new employees
- Perform other duties as assigned by management
Requirements:
- High school diploma or equivalent required
- 2+ years of retail sales experience, preferably in a convenience store environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Basic math skills and accuracy with handling cash
- Ability to stand for long periods and lift up to 30 pounds
Working Conditions:
The Sales and Customer Service Manager will be required to work in a fast-paced environment, standing for long periods and lifting up to 30 pounds. The position will also involve working in extreme cold temperatures when performing occasional work in a walk-in cooler and/or freezer.
Benefits:
As a valued employee of Holiday Station Stores, you will receive a competitive salary, plus benefits such as medical, dental, and vision insurance, paid time off, and opportunities for advancement.
Estimated Salary:
$45,000 - $55,000 per year, depending on experience
Location:
Anchorage, Alaska
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