Frontline Cashier Representative

4 days ago


Iowa City, Iowa, United States Sam's Club Full time

Job Summary: As a Frontline Member Service Representative at Sam's Club, you will provide exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or self-checkout areas.

Main Responsibilities:

  • Provide customer service to members, answering questions and resolving issues promptly and professionally.
  • Locate merchandise for members, ensuring timely and accurate delivery.
  • Resolve member issues, providing solutions and alternatives when necessary.
  • Promote Sam's products and services, highlighting benefits and features.
  • Assist members with transactions, using registers or self-checkout areas.

Requirements: To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to lift up to 25 pounds and stand for long periods of time.



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