Service Lane Porter

1 day ago

Iowa City, Iowa, United States Deery Brothers Chrysler Dodge Jeep Ram Waukee Full time
Job Summary

We are seeking a highly motivated and detail-oriented Service Greeter/Porter to join our team at Deery Brothers Chrysler Dodge Jeep Ram Waukee. As a Service Greeter/Porter, you will play a critical role in ensuring the smooth and efficient flow of service traffic, providing exceptional customer service, and maintaining a clean and safe service drive area.

Key Responsibilities
  • Greet customers entering the service area with a friendly and professional attitude, answer their questions, and direct them to the appropriate person or location.
  • Determine if customers have an appointment, record their name, VIN, tag number, mileage, and existing vehicle damage.
  • Control service traffic flow, parking, and assist with loaner vehicles as needed.
  • Park vehicles after they have been written up and retrieve customer vehicles at the cashier for pick-up.
  • Install disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
  • Deliver keys and repair order hard copies to the Service Advisor immediately after parking a vehicle in the service parking lot.
  • Maintain a clean and safe service drive area, free of trash, water, leaves, and dirt.
  • Drive vehicles to and from service lanes, service stalls, and parking lots as needed.
  • Make key tags for vehicles and maintain a professional appearance.
  • Perform other duties as assigned, including shuttling customers or picking up parts needed for repair.
Requirements
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • All applicants must be authorized to work in the USA.
  • All applicants must perform duties and responsibilities in a safe manner.
  • All applicants must be able to demonstrate the ability to pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver's license.

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