Customer Service Representative
3 weeks ago
Job Summary:
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at CSL Plasma. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our donors, ensuring a positive and safe experience for all.
Key Responsibilities:
- Prepare the autopheresis machine for the pheresis process.
- Monitor the donor and the pheresis process, responding to specific alarms or signals that may occur during the process.
- Disconnect the donor when the process is complete.
- Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notify appropriate staff.
- Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Alert Group Leader or Supervisor of donor flow issues.
- Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
Requirements:
- High school diploma or equivalent required.
- Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience.
- Must be able to perform basic math calculations.
Working Conditions:
- Ability to understand, remember and apply oral and/or written instructions.
- Ability to understand and follow basic instructions and guidelines.
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of time.
- Reach, bend, kneel and have high level of manual dexterity.
- Occasionally be required to lift and carry up to 25 pounds.
- Fast paced environment with frequent interruptions.
- Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
-
Customer Service Representative
3 weeks ago
Hagerstown, Maryland, United States The GIANT Full timeCustomer Service RepresentativeAt The GIANT Company, we're committed to making our stores and facilities better every day for our team members, customers, and communities. As a Customer Service Representative, you'll help us achieve this goal by providing exceptional customer service and ensuring a positive shopping experience for our customers. You'll be...
-
Customer Service Representative
4 weeks ago
Hagerstown, Maryland, United States MSCCN Full timeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Old Dominion Freight Line. As a key member of our service center, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Key responsibilities...
-
Customer Service Representative
4 weeks ago
Hagerstown, Maryland, United States MSCCN Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service duties in our service center, as well as supporting other members of our team in a fast-paced environment.Responsibilities:Answer phones and respond to...
-
Customer Service Representative
3 weeks ago
Hagerstown, Maryland, United States Fulton Bank Full timeJob SummaryAs a Customer Service Representative at Fulton Bank, you will be responsible for providing exceptional customer experiences while facilitating transactions and referrals of bank products and services. You will actively promote banking solutions to enhance customers' service experiences and achieve their financial goals. This role requires strong...
-
Customer Service Representative
4 weeks ago
Hagerstown, Maryland, United States Fulton Bank, N.A. Full timeJob SummaryThis is a full-time career opportunity based out of our Hagerstown, Maryland location. Must be available to be scheduled around branch operation hours (no Sundays).As a Financial Center customer service representative, you will provide an exceptional customer experience with passion and enthusiasm while facilitating customer transactions and the...
-
Alterations Customer Service Representative
4 weeks ago
Hagerstown, Maryland, United States David's Bridal Full timeAlterations Customer Service Representative Job DescriptionAt David's Bridal, we're seeking a skilled Alterations Customer Service Representative to join our team. As a key member of our Alterations department, you'll be responsible for providing exceptional customer service, ensuring seamless alterations experiences, and maintaining the highest standards of...
-
Retail Customer Service Representative
4 weeks ago
Hagerstown, Maryland, United States Sam's Club Full timeJob Summary:As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, responding to member inquiries, and resolving any issues that may arise. You will also be responsible for maintaining a...
-
Customer Service Representative
4 weeks ago
Hagerstown, Maryland, United States ArcBest Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at ABF Freight. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring timely pickup and delivery of freight.Key Responsibilities:Provide excellent...
-
Customer Service Representative
4 weeks ago
Hagerstown, Maryland, United States ABF Freight Full timeJob Summary:As a key member of the ABF Freight team, you will be responsible for providing exceptional customer service and administrative support in a fast-paced service center environment. Your primary duties will include assisting with various clerical and administrative tasks, as well as performing regular communication with customers and management to...
-
Customer Service Representative
4 weeks ago
Hagerstown, Maryland, United States Weis Markets Full timeCustomer Experience AssociateWeis Markets is seeking a skilled Customer Experience Associate to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a high level of product knowledge to answer customer questions.Key...
-
Customer Service Ambassador
4 weeks ago
Hagerstown, Maryland, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide exceptional customer service through phone, email, and...
-
Hagerstown, Maryland, United States U-Haul Full timeJob Summary:As a U-Box Customer Care Representative, you will be responsible for delivering exceptional customer service while transporting U-Box containers to and from customers' locations. This role requires a strong commitment to safety, excellent communication skills, and the ability to work independently in a fast-paced environment. Key...
-
Customer Service Ambassador
3 weeks ago
Hagerstown, Maryland, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Welcome and engage with customers in a friendly and professional...
-
Customer Service Associate
1 month ago
Hagerstown, Maryland, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service to our valued customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.Key Responsibilities:Provide exceptional customer service by...
-
Customer Service Representative/Cashier
4 weeks ago
Hagerstown, Maryland, United States Carroll Independent Fuel Co. Full timeJob DetailsLevel: EntryLocation: Store 3 - Hagerstown, MDPosition Type: Full-Time/Part-TimeEducation Level: NoneTravel Percentage: NoneJob Shift: AnyJob Category: SalesDescriptionHigh's is seeking a Cashier with expertise in overseeing the day-to-day store operations, ensuring our vision of being a "Fast, Fresh & Friendly" neighborhood convenience store. As...
-
Retail Customer Service Representative
1 month ago
Hagerstown, Maryland, United States DICK'S SPORTING GOODS INC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Customer Service Specialist to join our team at DICK'S Sporting Goods. As a key member of our sales floor team, you will be responsible for providing exceptional customer experiences by creating an exceptional shopping experience for our customers through your eagerness to help,...
-
PT Service Associate
4 weeks ago
Hagerstown, Maryland, United States The GIANT Full timeJob SummaryThe PT Service Associate will provide exceptional customer service and support to our customers and team members. This role is responsible for bagging items at checkout, restocking returns, retrieving carts from the parking lot, vacuuming the front-end, restocking coolers, and collecting trash. The ideal candidate will be able to work...
-
Cashier & Front End Services Representative
4 weeks ago
Hagerstown, Maryland, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services representative to join our team at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service...
-
Pharmacy Associate
4 weeks ago
Hagerstown, Maryland, United States The GIANT Full timeJob SummaryThe GIANT Company is seeking a Pharmacy Associate to join our team. As a Pharmacy Associate, you will play a vital role in providing exceptional customer service and supporting the pharmacy team.Key Responsibilities• Promptly review the work schedule at the start of each shift• Assist customers at the counter and answer telephone calls•...
-
U-Box Customer Care Representative
4 weeks ago
Hagerstown, Maryland, United States U-Haul Full timeJob Summary:U-Haul is seeking a Customer Service Specialist to join our team as a U-Box Customer Care Representative. As a CCR, you will be responsible for delivering exceptional customer service while ensuring the safe and timely delivery of U-Box containers. This role requires a strong commitment to customer satisfaction and a passion for providing...