Payment Center Team Lead
3 weeks ago
**Overview**
National Life Group is a leading provider of life insurance and annuities, with a rich history dating back to 1848. As a Payment Center Team Lead, you will play a critical role in supporting our teammates and leadership, driving process improvements, and developing future leaders within the organization.
**Estimated Salary Range:** $65,000 - $85,000 per year, depending on qualifications and experience.
**Job Description**
As a Payment Center Team Lead, your primary focus will be on providing support to teammates and leadership, while also driving process improvements and developing future leaders within the organization. You will be responsible for coaching, mentoring, and providing regular feedback to teammates at all levels. You will also actively handle escalations from teammates and those referred by management.
**Key Responsibilities:**
* Coach, mentor, and provide regular feedback to teammates at all levels
* Actively handle escalations from teammates and those referred by management
* Support the broader leadership team by articulating and translating CIG vision
* Work on special projects and key initiatives as assigned
* Identify training opportunities for the floor and work with leaders and training to address
* Prepare and deliver huddle updates and other ad-hoc training materials/classes
* Build cross-functional relationships that improve process and efficiency
**Requirements:**
* Highly reliable, responsive, and attentive
* Onsite presence
* Able to multi-task effectively
* Helps teammates
* Independent problem solver
* Olympic level soft skills and ability to deescalate
* Subject matter expertise in Life and Annuity
* Teach first mindset
* Team first attitude/Role Model
**Benefits:**
National Life Group offers a competitive total rewards package, including a 401(k) retirement plan match, medical, dental, and vision insurance, and a company-funded wellness account for director and below employees. We also offer 10 paid holidays, a generous paid time off plan, and 6 weeks of paid parental leave and 6 weeks of paid family leave after a year of full-time employment.
**Location:** National Life Dr, Montpelier, VT 05604
**About National Life Group:**
National Life Group is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations.
-
Payment Support Center Team Lead
3 weeks ago
Addison, Texas, United States National Life Group Full timeJob SummaryThe Payment Support Center Team Lead is a critical role within National Life Group, responsible for providing support to teammates and leadership. This position requires a highly active and proactive individual who can improve processes, efficiency, quality, and overall experience.Key ResponsibilitiesCoaching and Mentoring: Provide regular timely...
-
Collection Specialist
3 weeks ago
Addison, Texas, United States Atlas Contact Center Staffing & IT Consulting Full timeJob DescriptionAtlas Contact Center Staffing & IT Consulting is seeking a skilled Collection Specialist to join our team. The ideal candidate will have extensive experience in collecting monthly payments from consumers on delinquent accounts. This role requires some PM availability and the ability to negotiate payments, perform skip tracing, and maintain...
-
IT Infrastructure Security Project Manager
4 weeks ago
Addison, Texas, United States ExecRecruitment Full timeJob Title: IT Infrastructure Security Project ManagerExecRecruitment is a global professional services provider and contingency staffing company. Our main objective is to source top talent and support professional growth.We are seeking a highly skilled IT Infrastructure Security Project Manager to join our team.Key Responsibilities:Lead a wide range of...
-
Transportation Team Lead
4 weeks ago
Addison, Texas, United States Colliers Engineering & Design Full timeJob SummaryColliers Engineering & Design is seeking a Transportation Leader to support the direction and vision of the Bridge and Highway group.This role will oversee the expansion of Collier's Engineering & Design Bridge and Highway services into clients such as TxDOT and municipal government.The Transportation Leader will direct and manage the work effort...
-
Call Center Operations Manager
4 weeks ago
Addison, Texas, United States Lehman Consulting and Recruiting Full timeJob OpportunityLehman Consulting & Recruiting is seeking a Call Center Operations Manager to lead our team of customer service representatives.Key Responsibilities:Provide strategic leadership to front-line supervisors, ensuring operational and coaching practices are implemented to drive performance results and employee development.Determine call center...
-
Addison, Texas, United States The Dignify Solutions, LLC Full timeBusiness Architect with Claim Center ExpertiseWe are seeking a highly skilled Business Architect with Claim Center expertise to lead our Guidewire projects. The ideal candidate will have 3-5 years of experience in Guidewire project management and hold an ACE certification. Additionally, they must have a minimum of 5 years of experience in Claim Center and...
-
Operations Manager, Customer Experience Center
4 weeks ago
Addison, Texas, United States National Life Group Full timeOperations Manager, Customer Experience CenterAt National Life Group, we are seeking an experienced Operations Manager to join our Customer Experience Center team. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of customer service processes and the utilization of tools that drive our vision of providing...
-
Cloud Consulting Lead IV
4 weeks ago
Addison, Texas, United States Google Full timeAbout the RoleAs a Consulting Account Lead at Google Cloud, you will be responsible for driving the successful adoption and onboarding of Google Cloud at key organizations. Your primary goal will be to help customers realize the business value of our partnership and offerings.Key ResponsibilitiesPartner with customers to define success and build a joint plan...
-
Clinical Director
4 weeks ago
Addison, Texas, United States Bright achievements Full timeh3Job Description/h3pBright Achievements is a leading provider of Applied Behavior Analysis (ABA) therapy dedicated to improving the lives of individuals with autism and related disorders. Our center offers a supportive and collaborative environment where our team works together to deliver high-quality, evidence-based services./ppbKey...
-
Bilingual Call Center Translator
4 weeks ago
Addison, Texas, United States Kelly Full timeJob Opportunity: Bilingual Call Center TranslatorWe're seeking a highly skilled Bilingual Call Center Translator to join our team at Kelly. As a Bilingual Call Center Translator, you will be responsible for handling telephone calls on demand in a quiet home office, translating Spanish/English conversations for a wide range of industries, and providing...
-
Clinical Director
3 weeks ago
Addison, Texas, United States Bright achievements Full timeJob SummaryBright Achievements is seeking a highly experienced Clinical Director to lead our ABA therapy center in Dallas, Texas. As a key member of our team, you will oversee the clinical operations, ensuring the delivery of exceptional services to our clients with autism and related disorders.The ideal candidate will have a Master's or Doctoral degree in...
-
Data Center Sales Executive
4 weeks ago
Addison, Texas, United States Jobot Full timeJob DetailsWe are seeking a dynamic and results-driven Data Center Sales Executive to join our high-performing sales team. The ideal candidate will be responsible for driving sales and expanding our customer base within a designated territory.Key Responsibilities:Develop and execute strategic plans to achieve sales targets within the assigned...
-
Team Leader
4 weeks ago
Addison, Texas, United States Jenis Splendid Ice Cream LLC Full timeAbout the RoleWe are seeking a motivated and customer-focused Team Leader to join our team at Prestonwood Place. As a Team Leader, you will be responsible for leading shifts, serving ice cream, and providing exceptional customer service.Key ResponsibilitiesServe ice cream to customers and maintain a clean and welcoming shop environmentLead shifts and act as...
-
Senior Billing and Collections Coordinator
4 weeks ago
Addison, Texas, United States Behavioral Innovations Full timeJob Title: Billing and Collections SupervisorJob Summary:We are seeking a highly skilled Billing and Collections Supervisor to join our team at Behavioral Innovations. As a key member of our revenue cycle team, you will be responsible for coordinating and performing various administrative duties related to provider credentialing and enrollment. Your...
-
IT Infrastructure Security Project Manager
4 weeks ago
Addison, Texas, United States ExecRecruitment Full timeJob Title: IT Infrastructure Security Project ManagerExecRecruitment is a global professional services provider and contingency staffing company. Our main objective is to source top talent and support professional growth.We are seeking a highly skilled IT Infrastructure Security Project Manager to join our client's team.Key Responsibilities:Lead technology...
-
Hawaiian Bros Island Grill Team Lead
3 weeks ago
Addison, Texas, United States Hawaiian Bros Island Grill - Stine Ventures LLC Addison, TX Full timeJob OpportunityAt Hawaiian Bros Island Grill, we embody the Aloha spirit to inspire our guests. We strive for a healthy work-life balance, ensuring you live in harmony with others and the natural world. As a company, we act with honor, sharing gratitude, and positively impacting the communities we serve.Competitive PayFree MealsFree UniformsWe share tips,...
-
Senior .NET Developer Lead
4 weeks ago
Addison, Texas, United States Vaco Full timeJob SummaryVaco is seeking a highly skilled .NET Technical Lead to lead and mentor a team of developers in Addison, TX. The successful candidate will provide technical leadership on MS Technologies (.NET / .NET Core / PowerShell) throughout the entire SDLC.Key ResponsibilitiesLead and mentor a team of developers to foster a collaborative and high-performing...
-
Data Center Real Estate Research Specialist
4 weeks ago
Addison, Texas, United States BLR | HCI | CCMI Full timeJob OverviewWe are seeking a highly skilled Data Center Real Estate Research Analyst to join our team at BLR | HCI | CCMI. As a key member of our research team, you will be responsible for connecting with industry professionals, gathering market insights, and analyzing data to provide valuable information to our stakeholders.Key ResponsibilitiesDevelop and...
-
Cloud Transformation Lead
4 weeks ago
Addison, Texas, United States Google Inc. Full timeAbout the RoleWe are seeking a highly experienced Consulting Account Lead to join our Google Cloud Consulting team. As a trusted advisor to our largest customers, you will play a key role in helping them transform their IT organizations to build and operate modern, cloud-native applications using Google Cloud's products and services.Your primary...
-
Acute Care Nurse Practitioner
4 weeks ago
Addison, Texas, United States Methodist Health System Full timeJob Summary:We are seeking a skilled Nocturnist Hospitalist Acute Care Nurse Practitioner to join our team at Methodist Dallas Medical Center. As a key member of our hospitalist group, you will work collaboratively with physicians, nurses, and other healthcare professionals to provide high-quality patient care.Responsibilities:Conduct thorough physical...