Client Care Coordinator

2 weeks ago


Rockford, Illinois, United States European Service at Home, Inc Full time
Job Overview

At European Service at Home, Inc, we offer a comprehensive training program designed to equip you with the necessary skills for success in our Care Program. The Home Care Representative is responsible for managing client appointments and organizing daily schedules. This role involves traveling to clients' residences to assess the quality of care provided by our Home Care Aides and ensuring that care plans are effectively meeting client needs.

Benefits:

  • Engage in a dynamic organizational environment focused on impactful project work.
  • Opportunities for career advancement.
  • Comprehensive job training.
  • Medical, dental, and life insurance coverage.
  • Paid vacation and time off.
  • Paid sick leave.
  • Paid holidays.
  • Bereavement leave.

Key Responsibilities:

  • Ensure the safety of clients and staff by assessing risks and implementing preventive measures.
  • Assist in the recruitment of new staff and maintain updated employee records.
  • Conduct home visits to provide direct training and support.
  • Facilitate in-service training sessions.
  • Step in as a Home Care Aide when necessary.
  • Foster a professional and supportive relationship with all team members.
  • Collaborate with colleagues to achieve the organization's objectives.

Qualifications:

  • Strong communication skills in English.
  • Possession of a vehicle is required.
  • Ability to delegate tasks effectively.
  • A high school diploma or equivalent is necessary.
  • Willingness to act as a substitute caregiver when needed.
  • Basic computer proficiency.

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