ServiceNow Technical Architect

2 days ago


Scottsdale, Arizona, United States Resource Informatics Group Full time
Job Title:
ServiceNow Technical Architect

Location:
Remote Opportunity

Duration:
6+ Months of Contract

Mandatory Skills:

  • Certified ServiceNow Technical Architect (Preference: Certified Implementation Specialist in ITSM, ITAM - Hardware Asset Management, Software Asset Management).
  • Minimum 5 years of experience in a similar role.
  • Proven experience in implementing ServiceNow ITAM, HAM, and SAM modules.

Role & Accountabilities:

  • This opportunity will suit a motivated ServiceNow Architect with a demonstrated record of offering ServiceNow related design and development support, successfully delivering on a wide range of ServiceNow related technical engagements.
  • The successful candidate(s) will be responsible for, but not limited to, the following duties:
  • Architect and design robust ServiceNow solutions, focusing on IT Asset Management, Hardware Asset Management, and Software Asset Management.
  • Lead technical teams, ensuring adherence to best practices in coding, configuration, and customization of the ServiceNow platform.
  • Collaborate with cross-functional teams to understand business requirements and translate them into effective technical solutions.
  • Provide expert guidance in ServiceNow module integration, scalability, and performance optimization.
  • Establish and maintain a ServiceNow architectural roadmap, aligning with the client's evolving business needs.
  • Conduct system and performance analysis to ensure ServiceNow infrastructure integrity.
  • Mentor team members in ServiceNow technology, fostering a culture of continuous learning and improvement.
  • Drive innovation by staying updated with the latest ServiceNow features and industry trends.

Qualifications:

  • Certified ServiceNow Technical Architect with at least 5 years of experience in a similar role.
  • Proven experience in implementing ServiceNow ITAM, HAM, and SAM modules.
  • Strong background in ITSM and ITIL frameworks.
  • Experience in leading technical teams and managing complex ServiceNow implementations.
  • Excellent problem-solving skills and ability to think strategically.
  • Proficiency in JavaScript and other relevant scripting languages.
  • Strong communication and stakeholder management skills.
  • Bachelor's degree in Computer Science, Information Systems, or related field.

Preferred:

  • ServiceNow certifications - Certified Implementation Specialist in ITSM, ITAM - Hardware Asset Management, Software Asset Management.
  • ITIL v3 certification- Excellent analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong presentation development and Customer Presentation skills.
  • Successful teamwork experience & demonstrated leadership abilities.


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