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Transportation Operations Supervisor

2 months ago

Richmond, Virginia, United States GXO Logistics, Inc. Full time
About the Role

We are seeking a highly skilled Transportation Operations Supervisor to join our team at GXO Logistics, Inc. As a key member of our operations team, you will be responsible for coordinating and overseeing various transportation activities, ensuring seamless execution of logistics operations.

Key Responsibilities
  • Act as a liaison between Transportation, Operations, carriers, vendors, and customers to ensure effective communication and resolution of issues.
  • Lead and supervise transportation staff, including training and evaluating employee performance to ensure high-quality service delivery.
  • Recommend or initiate hiring, promotions, transfers, or disciplinary actions to maintain a high-performing team.
  • Perform routing, planning, updating, and tracking duties of orders and shipments to ensure timely and accurate delivery.
  • Analyze and resolve carrier performance and compliance issues to maintain high standards of service.
  • Track and trace shipments for customers to ensure on-time, accurate, and satisfactory deliveries, providing updates as needed.
  • Investigate and resolve issues submitted by customers, carriers, and/or clients, providing follow-up and reporting as required.
  • Maintain and generate required reports, process, audit, and file various documentation to ensure compliance and accuracy.
Requirements
  • 2 years of transportation or supply chain experience, with a strong understanding of logistics operations and management.
  • Experience with Microsoft Office and Windows applications, with the ability to create complex formulas in Excel.
  • Bachelor's degree in a related field, such as logistics, supply chain management, or business administration.
  • 1 year of supervisory experience, with a proven track record of leading high-performing teams and driving results.
What We Offer

We offer a competitive compensation package, including full health insurance, 401(k), life insurance, disability, and more. Our team is passionate about delivering exceptional service and driving business results, and we're committed to helping you develop your career to the next level.

About GXO Logistics, Inc.

GXO Logistics, Inc. is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.