Janitorial Account Manager

5 days ago


Fort Worth, Texas, United States ServiceMaster Maintenance Systems by Nielsen Full time
Job Title: Janitorial Account Manager

ServiceMaster Maintenance Systems by Nielsen is seeking a highly skilled and experienced Janitorial Account Manager to oversee our janitorial accounts across multiple locations. As a key member of our team, you will be responsible for ensuring consistent service delivery, client satisfaction, and operational efficiency.

Key Responsibilities:
  • Leadership & Team Management: Oversee and manage a team of site supervisors and janitorial staff across a school system.
  • Client Relationship Management: Build and maintain strong relationships with the client, ensuring their needs are met and exceeded.
  • Operational Oversight: Ensure the effective and efficient delivery of janitorial services across the account.
  • Financial Management: Manage the budget, including labor costs, supply expenses, and other operational costs.
  • Business Development: Identify and pursue opportunities for expanding services within the existing account and acquiring new business.
Qualifications:
  • Minimum of 5-7 years of experience in operations management, preferably in the janitorial or facilities services industry.
  • Proven leadership and team management skills, with experience overseeing multiple locations or accounts.
  • Strong client relationship management skills, with a focus on delivering exceptional customer service.
  • Excellent financial acumen, with experience managing budgets and driving profitability.
Working Conditions:
  • This position requires mainly on-site work.
  • Flexibility to work evenings or weekends as needed based on client needs and operational demands.
Compensation & Benefits:
  • Competitive salary with performance-based incentives.
  • Benefits package, including health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off and holidays.
  • Professional development and growth opportunities.


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