Technology Innovations Integration Specialist

6 days ago

Plano, Texas, United States Raising Cane's Full time
Job Description

The Technology Innovation and Integration Specialist plays a crucial role in supporting the piloting, testing, and initial rollout of new and existing technology initiatives across Raising Cane's restaurants.

This specialist identifies opportunities for technology innovation, ensures initiatives are ready for execution, and prioritizes them based on restaurant and business needs.

This role supports the Technology Innovation and Integration Manager and Director, working closely with other RSO departments to keep teams apprised of project status.

Key Responsibilities
  1. Understand project purpose, scope, objectives, and success metrics, measuring operational success and impact.
  2. Lead pilots and initial rollouts to restaurants, including iterations with restaurant visits and observations.
  3. Track pilot success through feedback gathering and remain flexible to adjust pilots as needed.
  4. Partner with other RSO departments and maintain operational competency by staying close to restaurant operators and their use of current and future technology.
  5. Channel feedback to the working team to understand project success and align on directional changes.
Qualifications

Requires 50% travel to restaurants throughout the United States.

2-4 years' experience in food service, project management, engineering/computer science roles.

Bachelor's degree in information systems, engineering, computer science, or related field, or equivalent experience.

Ability to exercise judgment and decision making, considering relative costs and benefits of potential actions.

Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing.

Self-driven, flexible, and highly energetic with strong written and verbal communication skills.

Able to work effectively and efficiently both independently and collaboratively.

Strong problem-solving and critical thinking skills, with ability to identify complex problems and develop solutions.

Possess ability to be a self-starter, highly organized, with impeccable time management skills.

Technical Requirements

Proficient in Excel, PowerPoint, Word, and ITIL.

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