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Direct Market Manager

2 months ago

Homestead, Florida, United States ThinkTank LLC Full time
Job Description

**Overview:**

ThinkTank LLC is seeking a highly skilled and experienced Direct Market Manager to lead a team of Broadband Consultants in promoting and enrolling eligible customers into an affordable home internet and streaming TV service package. As a key member of our team, you will be responsible for driving the campaign's success, ensuring team adherence to sales and enrollment procedures, and directly engaging with customers.

**Key Responsibilities:**

  • Manage and lead a team of Broadband Consultants in various in-person distribution locations.
  • Train and support team members on the enrollment process, product benefits, and customer interaction techniques.
  • Participate directly in customer enrollments to provide firsthand sales experiences and insights.
  • Monitor team performance to ensure high activation rates and compliance with the 90-day customer retention requirement for full compensation.
  • Develop and implement strategies to increase team effectiveness and customer satisfaction.
  • Ensure compliance with all regulatory requirements and ethical standards in campaign execution.
  • Handle logistical aspects of campaign management, including scheduling, location setup, and material distribution.

**Benefits:**

  • Attractive compensation package with competitive pay and performance-based incentives.
  • Opportunity for high earning potential based on team performance and personal sales achievements.
  • Comprehensive training and professional development opportunities.
  • Weekly payment structure with a focus on timely compensation.
  • Provided with extensive marketing materials and resources to support team activities.
  • No inventory requirements.

**Qualifications:**

  • Proven leadership experience in sales or marketing, preferably in telecommunications, broadband, media services, or similar industries.
  • Strong organizational and team management skills.
  • Excellent communication and interpersonal abilities to engage effectively with both customers and team members.
  • Ability to train and motivate a sales team to achieve and exceed their performance targets.
  • Knowledgeable in customer enrollment processes and compliance with federal programs like ACP.
  • Must be flexible to travel within the assigned territories and work at various event sites.

**Compensation:**

  • Competitive pay plus a performance-based bonus system.
  • Additional incentives for achieving specific team sales targets and maintaining high customer retention rates.