Assistant General Manager
4 weeks ago
Job Summary: We are seeking a highly skilled Assistant General Manager to support all aspects of our hotel operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.
Key Responsibilities:
- Assist the General Manager in leading the team in the development and implementation of property-wide strategies.
- Verify the implementation of the brand service strategy and brand initiatives to meet or exceed guest expectations.
- Build relationships with key customers and be involved in the sales process.
- Manage the operation of all property departments, promoting both Guarantee of Fair Treatment and Open Door policies.
- Verify that a viable key control program is in place and maintain current licenses and permits as prescribed by local, state, and federal agencies.
- Provide a safe working environment in compliance with OSHA/MSDS.
- Manage all finance and accounting functions, including accounts payable, accounts receivable, petty cash, payroll, and ordering procedures.
- Review financial statements, sales, and activity reports to measure productivity and goal achievement.
- Support the management and development of departmental teams, staying readily available and approachable for all employees.
- Extend professionalism and courtesy to guests at all times, motivating and encouraging staff to solve guest and employee-related concerns.
Requirements:
- High school diploma or GED; 4 years of experience in guest services, front desk, housekeeping, or a related professional area.
- Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in guest services, front desk, housekeeping, or a related professional area.
Benefits:
- Bonus program
- Comprehensive health care benefits
- 401(k) plan with up to 5% company match
- Employee stock purchase plan at 15% discount
- Accrued paid time off (including sick leave where applicable)
- Life insurance
- Group disability insurance
- Travel discounts
- Adoption assistance
- Paid parental leave
- Health savings account (except for positions based out of or performed in Hawaii)
- Flexible spending accounts
- Tuition assistance
- Pre-tax commuter benefits
- Other life and work wellness benefits
About Marriott:
We are a global hospitality leader, committed to providing exceptional guest experiences and fostering a culture of inclusivity and respect. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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