Client Engagement Specialist

1 week ago


Marietta, Georgia, United States Nelson Elder Care Law Full time
Position Overview

Nelson Elder Care Law is seeking a Sales Relationship Manager to enhance our growing law practice.

This role demands a seasoned sales expert who possesses a warm demeanor and exceptional persuasive skills. Ideal candidates thrive in fast-paced environments, quickly connect with clients, and clearly communicate the advantages of our legal services.

Collaboration with our dedicated team is essential, requiring a genuine passion for helping others and the ability to customize solutions that align with clients' specific needs and goals.

The successful applicant will effectively showcase the value of our elder law services to potential clients, inspiring them to improve their quality of life.

Close teamwork with colleagues is vital, where authenticity, kindness, and enthusiasm play key roles in achieving professional objectives.

Please note that this position is not remote and operates on a schedule from Monday to Friday, 8:30 am to 4:30 pm. Candidates should be within a reasonable commuting distance. Our firm employs a thorough interview process, including scenario-based evaluations, to ensure the best fit for this position.

We encourage applications from individuals who are committed and confident in their qualifications.

Compensation:

$120,000 Base Salary + Commissions

Key Responsibilities:
  • Engaging in impactful discussions with prospective clients and referral sources to illustrate how our legal services can assist them, whether in person, via phone, or through virtual meetings.
  • Maintaining ongoing communication with individuals considering elder law services to ensure they feel supported and informed.
  • Reassuring potential clients of our capability to assist them, demonstrating empathy, and clarifying how we can enhance their lives.
  • Collaborating with marketing professionals within the firm to refine the marketing and sales process, enhancing lead quality and volume while providing constructive feedback based on real-world experiences.
  • Proposing enhancements and implementing systems that facilitate an efficient and profitable sales process.
  • Keeping detailed and organized records of client interactions and information within the CRM system.
  • Serving as the primary contact for new clients throughout the onboarding journey.
Qualifications:
  • A minimum of 3 years' experience in sales, particularly in high-end products or services, with a proven track record of utilizing a consultative sales approach.
  • Education or experience equivalent to a bachelor's degree in business, psychology, or communication is preferred.
  • Strong skills and experience in consultative solutions selling.
  • Proficiency with CRM systems, especially in reporting functionalities, is required.
  • Experience with Microsoft Office Suite is essential, particularly advanced skills in Excel.
  • Familiarity with the legal sector is advantageous but not mandatory.
About Us

Founded in 2014, Nelson Elder Care Law is dedicated to providing reliable legal counsel and representation in elder law matters for residents of Georgia. Our attorneys address various aspects such as medical care, financial management, and estate planning, working closely with clients and their families. We offer comprehensive legal and financial services, assisting families in managing care for their elderly relatives. Nelson Elder Care Law is committed to safeguarding families against life's uncertainties.

Benefits:

  • Consistent work schedule (8:30 am - 4:30 pm)
  • Medical coverage (Company-paid after 3 years), Dental, Vision
  • Company-funded Basic Life Insurance
  • 401(k) plan with company matching
  • Paid Disability Insurance
  • Monthly performance bonuses
  • Paid holidays
  • Paid Time Off (PTO)
  • Complimentary Estate Planning services
  • Paid trip after 5 years of service
  • Recognition programs, events, celebrations, and more


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