Operational Leadership Manager

2 days ago


Provo, Utah, United States Aramark Full time
About the Role

As an Operational Leadership Manager, you will be responsible for overseeing multiple contracted services at a client location, generating approximately $15-20M in revenue. This role requires strong leadership and operational expertise to manage departments such as lodging, food and beverage, retail, marina services, and recreational activities.

Key Responsibilities
  • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
  • Manages client and community relationships at the location, continually assessing operations and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
  • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations.
  • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Requirements
  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • The ability to focus on client and customer services, entrepreneurship, and building and growing a strong business is essential to success in this role.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and support staff.
  • Meaningful experience in service industry, contract services, or hospitality environment.
  • Proven ability leading through other managers.
  • Experience in creating and managing a department budget, financial controls, and analysis.
About Aramark

Aramark is a global leader in food, facilities, and uniform services. Our mission is rooted in service and united by our purpose to do great things for each other, our partners, our communities, and our planet.



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