Digital Print Solutions Specialist

2 weeks ago


Charlotte, North Carolina, United States BHS Corrugated & Robotics Full time
Job Title: Digital Print Applications Engineer and Technical TrainerJob Summary:

BHS Corrugated & Robotics is seeking a highly skilled Digital Print Applications Engineer and Technical Trainer to join our team in Charlotte, NC. As a key member of our digital printing solutions team, you will play a crucial role in ensuring the successful implementation, operation, and maintenance of our digital printing solutions.

Key Responsibilities:
  • Implement and configure digital printers at customer sites, ensuring optimal performance and efficiency.
  • Perform troubleshooting and technical support to resolve any issues that arise, providing timely and effective solutions.
  • Develop and execute comprehensive training sessions for operators and service technicians, both at customer locations and at dedicated BHS training facilities.
  • Offer sustained customer support and follow-up post-installation to ensure continued satisfaction and performance.
  • Collaborate closely with the Digital Print Service Manager and other internal teams to deliver exceptional service and support.
  • Conduct feasibility tests, evaluate, and optimize print quality through close collaboration with our customers, suppliers, and technical developers.
  • Demonstrate strong self-motivation and initiative, consistently setting and achieving personal goals without requiring external supervision.
Requirements:
  • Bachelor's degree or equivalent experience in a relevant field.
  • Strong aptitude in both electrical and mechanical systems, with a willingness to travel within the US, Canada, and Mexico approximately 75% of the time and on short notice.
  • Team-oriented with excellent skills in collaborating with customers, subcontractors, and colleagues.
  • Proficiency with basic computer functions, including the full Office suite.
  • Ability to assist with equipment installations and perform independent, successful interventions.
  • Quick learner with the ability to master proprietary software and adapt in a fast-paced environment.
  • Physical capability to stand, walk, bend, and twist for extended periods; safely lift and maneuver objects up to 30 pounds; navigate equipment; use ladders and stairs; and work effectively in varying temperature conditions at customer sites.
Benefits:
  • Competitive salary range of $90k - $102k.
  • Medical, Dental, Vision, and Insurance.
  • Company-Paid Life Insurance.
  • Company-Paid Short-Term Disability Insurance.
  • Company-Paid Long-Term Disability Insurance.
  • Generous 6% 401(k) Match.
  • Vacation / Paid Time Off.
  • Tuition Reimbursement.
  • Legal Assist and ID Theft.
  • Employee Assistance Program.


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