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Business Intelligence Manager

2 months ago

Vienna, Virginia, United States Navy Federal Credit Union Full time
About the Role

Navy Federal Credit Union is seeking an experienced Business Intelligence Manager to lead our team in providing credit risk analytics and business insights for lending portfolios. The ideal candidate will have a strong background in leading teams, experience with lending products, and hands-on experience with various data science tools.

Key Responsibilities
  • Lead Business Intelligence Development: Assist with managing and leading business intelligence development, including requirements gathering, design, production implementation, and maintenance.
  • Oversee Project Management: Oversee project management of multiple reporting, dashboard development, ad-hoc analysis, and data initiatives.
  • Optimize Business Operations: Assist with optimizing business operation performance by analyzing current and forecasting future performance to support strategic initiatives.
  • Evaluate and Develop Analytical Techniques: Evaluate/develop/implement analytical techniques and best practices to gain a competitive advantage.
  • Maintain Business Understanding: Maintain understanding of business direction, environment, and strategies and work closely with stakeholders to ensure analytic output addresses business needs.
  • Lead Team to Mine Large Datasets: Assist with leading team to mine large datasets for new sources of information to better understand drivers of performance in branch portfolios.
  • Collaborate with ISD: Collaborate with ISD to design and build the technology infrastructure necessary to achieve data-driven analytic solutions.
  • Partner with Internal Business Partners: Partner with internal business partners and external vendors to ensure successful data integration/engineering, and data warehousing.
  • Ensure Data Processing Standards: Ensure that data processing standards, guidelines, procedures, controls, and best practices are followed across the department.
  • Develop Dashboards: Develop dashboards leveraging best practices in data visualization and champion the use across the department.
  • Manage Data Collection and Analysis: Assist with managing the collection, correlation, analysis, and reporting of data and studies of organizational information to drive department operations, business decisions, and mitigate risk/loss.
  • Manage Database Maintenance: Assist with managing the maintenance of databases to ensure operational efficiency and reduce operational risk.
  • Identify and Resolve Operational Gaps: Identify and resolve operational and performance gaps and obstacles; develop and implement changes and improvements.
  • Lead Report Development: Lead the development of reports and solutions to establish and strengthen system controls, facilitate process management, data reconciliation, to improve services and products.
  • Maintain Compliance: Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures.
  • Develop and Maintain Team Components: Assist with developing and maintaining team-specific components of the Division Annual Financial Plan (AFP).
  • Participate in Organization-Wide Project Teams: Participate in organization-wide project teams; monitor projects assigned to the department and ensure milestones are completed on schedule.
  • Partner with Senior Management: Partner with senior management to ensure internal/external regulatory exam preparedness.
  • Develop and Implement New Policies: Assist with developing and implementing new/updated policies, procedures, goals, and priorities as necessitated by demands, changing conditions, and/or management request.
Qualifications
  • Advanced Knowledge of Regulations: Advanced knowledge of applicable federal and state laws, rules, and regulations that govern the functions.
  • Significant Experience Leading Analytics Operations: Significant progressively responsible experience leading and managing an analytics operation, preferably in a large financial institution to include operational and regulatory risks and controls.
  • Working Knowledge of Banking Industry Trends: Working knowledge of any of the following: asset/liability management, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematical modeling.
  • Significant Experience with Statistical Modeling Software: Significant experience in the use of statistical modeling software (e.g. SAS or SPSS), and with QRM systems and software.
  • Working Knowledge of Asset-Liability Management: Working knowledge of the concepts of asset-liability management.
  • Significant Experience Demonstrating Thought-Leadership: Significant experience demonstrating thought-leadership, initiative-taking, decision-making, and creativity solving business problems.
  • Significant Experience Managing Multiple Priorities: Significant experience managing multiple priorities independently and/or in a team environment to achieve goals.
  • Significant Experience Working with All Levels of Staff: Significant experience working with all levels of staff, management, stakeholders, vendors.
  • Significant Experience Supervising and Leading Professional Employees: Significant experience supervising and leading professional employees.
  • Advanced Organizational and Planning Skills: Advanced organizational, planning, and time management skills.
  • Advanced Research and Data Analysis Skills: Advanced research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysis.
  • Advanced Leadership and Project Management Skills: Advanced skill in results-oriented leadership in a challenging environment, project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation.
  • Advanced Communication and Presentation Skills: Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely.
  • Advanced Skill Producing Desired Results: Advanced skill producing desired results and achieving goals and objectives.
  • Advanced Skill Influencing and Negotiating: Advanced skill to influence, negotiate, and persuade to reach agreeable exchange and positive outcomes.
  • Expert Verbal and Written Communication Skills: Expert verbal and written communication skills.
  • Expert Database and Software Skills: Expert database, word processing, spreadsheet, and presentation software skills.
  • Bachelor's Degree in Finance or Related Field: Bachelor's degree in Finance, Business Administration, or related field, or the equivalent combination of training, education, and experience.
Desired Qualifications
  • Working Knowledge of Navy Federal's Policies and Procedures: Working knowledge of Navy Federal's policies, procedures, products, and services.
  • Experience Leading and Managing in Diverse and Complex Operational Environments: Experience in leading and managing in diverse and complex operational environments.