Automotive Operations Manager
3 days ago
Joe Lunghamer Chevrolet Inc. is a reputable dealership seeking an experienced and self-motivated BDC Manager to oversee the day-to-day operations of the Business Development Center. The ideal candidate will have excellent communication skills and a strong understanding of the Auto industry.
Salary & BenefitsThe salary for this position ranges from $60,000 to $85,000 per year, plus commission. Additional benefits include paid time off, health and dental insurance, 401(k) contributions, and an Employee Stock Purchase Plan.
Key Responsibilities- Oversee the day-to-day operations of the Business Development Center.
- Develop and maintain positive relationships with customers.
- Establish and manage processes to ensure smooth operations.
- Monitor staff performance and provide feedback and coaching.
- Analyze customer data to increase sales and customer satisfaction.
- Generate new business leads and increase sales opportunities.
- Develop and implement marketing campaigns.
- Update and manage website content.
- Manage staff schedule and ensure adequate staffing levels.
- Handle customer inquiries, complaints, and requests.
- Assist in other areas of the dealership as needed.
- Strong understanding of the Auto industry.
- Proven track record in sales/marketing management.
- Excellent written, verbal, and interpersonal communication skills.
- Proficient in Microsoft Office Suite.
- Proven ability to multi-task and handle multiple projects.
- Excellent problem-solving and customer service skills.
- Ability to work independently with limited supervision.
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