Retail Sales Associate

4 weeks ago


Kettering, Ohio, United States Rocky's Ace Hardware Full time

Job Summary:

This Retail Sales Associate position is responsible for delivering exceptional customer service, processing sales transactions efficiently, and maintaining a well-organized store environment. The ideal candidate will be a team player who can work effectively with management to achieve sales and productivity goals.

Key Responsibilities:

  • Provide excellent customer service by engaging with customers, determining their needs, and making product recommendations.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and cash wrap area.
  • Work collaboratively with the management team to achieve sales and productivity goals, including meeting sales targets and maintaining high levels of customer satisfaction.
  • Assist with receiving and stocking merchandise, including unloading shipments and rotating stock to ensure freshness and availability.
  • Participate in visual merchandising efforts, including setting up displays and maintaining attractive store displays.
  • Stay up-to-date on all promotions, advertisements, and sales events to effectively communicate with customers and drive sales.
  • Perform other duties as assigned by management, including attending store meetings and contributing to team efforts.

Requirements:

  • Ability to work in a fast-paced retail environment with a high level of energy and enthusiasm.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, management, and colleagues.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.

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