Service Manager of Upfitting Operations

1 week ago


Saint Cloud, Minnesota, United States North Central Bus & Equipment Full time
Job Overview

North Central Bus and Equipment is seeking a highly skilled and experienced Service/Production Manager of Upfitting to join our team. As a key member of our St. Cloud Upfit Team, you will be responsible for overseeing the efficient and customer-focused operation of our upfitting department.

This is a unique opportunity to bring your management skills and upfitting/service experience to a growing organization that values employee ownership and a collaborative work environment.

Key Responsibilities
  • Manage and oversee the technician team, ensuring maximum production while maintaining quality output and controlling costs.
  • Work closely with various departments to ensure proper billing, invoicing, parts ordering, and communication of recalls and service bulletins.
  • Ensure the working condition of shop equipment, schedule safety checks and repairs, and maintain shop supplies and tools.
  • Handle escalated customer complaints related to production or service.
  • Oversee hiring and training, prepare and conduct team member evaluations, and foster personal and professional growth of the team.
  • Comply with safety regulations, including proper handling and disposal of hazardous waste.
Requirements
  • 5+ years of auto/truck/van upfitting and/or service experience.
  • 5+ years of management/leadership experience.
  • Valid Class Driver's License with a good driving record.
Preferred Qualifications
  • 2- or 4-year degree in a related field.
  • Class A or B license.
About North Central Bus and Equipment

We are a 100% employee-owned organization based in Central MN, employing 250 team members across the Midwest and Canada. We are a Top 200 Workplace by StarTribune and offer a comprehensive benefits package, including health, vision, and dental insurance, and a Health Savings Account (HSA) option with a generous company contribution.

We are an equal opportunity employer and provide reasonable accommodations to qualified individuals with disabilities as required by the Americans with Disabilities Act (ADA).



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