Night Shift Customer Service Representative

3 days ago


Burbank, California, United States Planet Fitness - CA Full time
Job Summary
We're seeking a motivated and customer-focused individual to join our team as an Overnight Crew Member. In this role, you'll provide exceptional service to our members, ensure the cleanliness of our facilities, and contribute to a positive gym experience.

Salary and Benefits
Our compensation package includes a base hourly rate of $15.25, which may be adjusted based on performance and qualifications. We also offer a supportive work environment, opportunities for professional growth, and a comprehensive benefits program.

Key Responsibilities
The successful candidate will be responsible for:Providing top-notch customer service to members, prospective members, and guests.Managing front desk activities, including phone calls, membership checks, and new sign-ups.Maintaining a clean and safe environment throughout the club during overnight shifts.
Requirements
To succeed in this role, you should have:Previous customer service experience or equivalent.Basic computer skills.A strong passion for fitness and wellness.An outgoing and friendly personality.
Working Conditions
This position involves working varied schedules, including weekend overnights from 10 PM to 6 AM. You may also be required to work additional overnight shifts during the week.

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