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Assistant Manager

2 months ago

St Louis, Missouri, United States The Salvation Army Central Territory Full time
Job Summary

The Salvation Army Central Territory is seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in supporting the Store Manager in the day-to-day operations of our thrift store.

Key Responsibilities
  • Staff Supervision and Development
    • Support the Store Manager in supervising and training store staff
    • Participate in recruiting and interviewing staff for the store
    • Assist with scheduling staff and monitoring payroll
    • Ensure compliance with TSA policies and procedures
  • Operations and Sales
    • Support the implementation of strategies to meet production and sales goals
    • Supervise the product acquisition, production, and sales processes
    • Communicate with the central warehouse to place orders for next day's processing needs
  • Store Maintenance and Appearance
    • Assist the Store Manager with maintaining the store's appearance and safety
    • Ensure compliance with OSHA and Salvation Army safety and security policies
    • Identify and communicate ways to improve the store's appearance and appeal to customers
  • Customer Development and Retention
    • Create an enjoyable shopping experience for customers
    • Interact positively with customers and set an example for staff
  • Recordkeeping and Reporting
    • Assist with recordkeeping and reporting procedures for the store
    • Apply TSA-approved cash handling procedures
    • Manage bank runs and deposit procedures
  • Communication and Collaboration
    • Communicate with the Store Manager and ARC Department Heads as assigned
    • Work with the Store Manager to improve the image of The Salvation Army among staff and in the community
  • Additional Responsibilities
    • Protect resources under supervision
    • Implement product control procedures to prevent shrinkage
    • Control property, utility, and product supply waste
Requirements
  • Education
    • High School Degree or Equivalent
    • 2 years of retail experience, thrift experience a plus
    • Associates Degree a plus
  • Experience
    • Has retail experience and experience following and giving direction
  • Certifications
    • Valid Driver's License and transportation to and from the bank
  • Skills/Abilities
    • Ability to speak, write, and understand English in a manner sufficient for effective communication
    • Basic computer skills, including Point of Sales System and payroll program
    • Ability to give change accurately
  • Supervisory Responsibility
    • Gives direction to staff as assigned or in the absence of a manager or assistant manager
    • Documents and reports to management any concerns in behavior or attitude
  • Physical Requirements
    • Reasonable accommodation may be made to enable individuals to perform the essential functions of this job
    • While performing the duties of this position, the employee is regularly required to stand, use hands, handle, or feel, and hear or talk
  • Travel
    • May be required to travel to various locations for work or training
  • Working Conditions
    • The work environment for this position is a store environment with a quiet to moderate noise level
    • The environment may be dusty and may experience temperature fluctuations based on weather