Front Desk Support Team Member
3 weeks ago
Job Type: Full-time
Estimated Annual Salary: $42,000 - $58,000
About the Job:We are seeking a highly motivated and organized Front Desk Associate to join our medical office team. In this role, you will be responsible for providing exceptional customer service to patients and families, managing the front desk operations, and ensuring smooth day-to-day workflow.
You will work closely with our healthcare team to coordinate patient appointments, answer phone calls, and manage administrative tasks to ensure efficient and timely care.
Responsibilities:- Manage front desk operations, including checking patients in and out, handling phone calls, and coordinating appointments.
- Provide accurate and timely information to patients, answering questions and resolving issues in a professional and courteous manner.
- Assist with administrative tasks, such as data entry, filing, and other clerical duties.
- Ensure compliance with HIPAA regulations and maintain confidentiality of patient information.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- At least one year of experience in a medical office setting or related field.
- Excellent communication and interpersonal skills, with ability to multitask and prioritize tasks effectively.
- Maturity to handle pressure from the public and healthcare professionals, while maintaining confidentiality and professionalism.
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