Customer Service Associate

1 week ago


Watertown, Wisconsin, United States workatuphs Full time

Job Summary

The Customer Service Associate will serve as the primary point of contact for patients and their families, providing exceptional customer service through scheduling, patient registration, and telephone support. This role requires excellent communication skills, attention to detail, and a commitment to patient confidentiality.

Key Responsibilities

  • Interview incoming patients and/or their representatives, recording pertinent identifying information and providing directions to access services.
  • Perform duties as a third shift computer operator, including monitoring Patient Accounting Close of Day, downloading bills, claims, and reports.
  • Provide superior customer service through scheduling, patient registration, and telephone support.

Requirements

  • High School Diploma or equivalent required.
  • Minimum of one year previous experience in the healthcare field, required.
  • Registration and admissions experience, preferred.
  • Knowledge of switchboard system and procedures, preferred.
  • Excellent customer service and interpersonal skills.
  • Basic medical terminology understanding.

Work Environment

This role is a full-time position with a.8 FTE schedule, working night shifts with a weekend rotation. Competitive pay with shift differential and benefits are offered.



  • Watertown, Wisconsin, United States Kroger Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Kroger. As a key member of our Front-end department, you will be responsible for delivering exceptional customer service, leading a team of associates, and driving business results.Key ResponsibilitiesCustomer Service: Create an outstanding customer...


  • Watertown, Wisconsin, United States Kroger Full time

    Customer Service ManagerCreate an exceptional customer experience through outstanding service and a safe, clean environment. Direct and supervise daily functions, duties, and activities for the Front-end department. Execute best practices, goals, and Front-end standards established for the department. Embody the Customer 1st strategy and encourage associates...


  • Watertown, Wisconsin, United States Wisconsin Aviation Full time

    Customer Service Desk AssociateWe are seeking a motivated and positive individual to join our team as a Customer Service Desk Associate at Wisconsin Aviation. As a key member of our front desk team, you will be the first point of contact for our clients and customers, providing exceptional service and support in a fast-paced and dynamic environment.Key...


  • Watertown, Wisconsin, United States workatuphs Full time

    Job SummaryThe Customer Service Associate is a vital member of our team at workatuphs, providing exceptional service to our patients and their families. As a key point of contact, this role requires excellent communication skills, attention to detail, and a commitment to patient confidentiality.Key ResponsibilitiesProvide superior customer service through...


  • Watertown, Wisconsin, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, managing store operations, and developing your skills in a fast-paced and dynamic environment.**Key Responsibilities:*** Provide...


  • Watertown, Wisconsin, United States Wisconsin Aviation Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Customer Service RepresentativeWe are seeking a highly skilled and friendly Customer Service Representative to join our team at Wisconsin Aviation. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience...


  • Watertown, Wisconsin, United States Jimmy John Full time

    About Jimmy John'sWe are a locally owned franchisee (JSB Ventures LLC) and we are looking for talented individuals to add to our growing team. We are a fast-paced and dynamic environment where you will have the opportunity to work with a variety of people and develop new skills.Job SummaryWe are seeking a highly motivated and customer-focused individual to...


  • Watertown, Wisconsin, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the...


  • Watertown, Wisconsin, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza. As a key member of our store team, you will be responsible for providing exceptional customer service, managing store operations, and contributing to the success of...


  • Watertown, Wisconsin, United States Glcymca Full time

    Deliver Exceptional Customer ServiceWe are seeking a skilled professional to join our team as a Member Service Representative. As a key member of our team, you will be responsible for delivering professional customer service through relationship building and promotion of our programs and services.Key Responsibilities:Provide exceptional customer service to...


  • Watertown, Wisconsin, United States SEEK CareersStaffing Full time

    {"title": "Customer Service Representative - Bilingual", "description": "Job SummaryWe are seeking a highly skilled and bilingual customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional service to our clients, handling inbound calls, and assisting with the hiring...


  • Watertown, Wisconsin, United States Domino's Pizza LLC Full time

    Company OverviewPosition OverviewAt Domino's Pizza LLC, we are on the lookout for exceptional individuals who are flexible, driven, and possess a strong enthusiasm for customer engagement. Enhance your managerial skills in a vibrant and dynamic setting by overseeing store operations, managing expenses, and nurturing your team members.Age RequirementMust be...


  • Watertown, Wisconsin, United States Wis-Pak Full time

    Position OverviewShareholder Support Specialist (Full Time)Employment Type: Full-timeCompensation: Competitive pay rangeJob Summary:The Shareholder Support Specialist plays a crucial role in delivering exceptional customer service to our shareholders. This position is responsible for managing and facilitating shareholder orders from initiation to...


  • Watertown, Wisconsin, United States workatuphs Full time

    Job Title: Patient Registration Specialist, PRNCompany: WorkatUPHSOverview: The Patient Registration Specialist serves as a vital first point of contact for patients and their families. This role requires individuals with exceptional communication abilities, meticulous attention to detail, and a strong commitment to patient confidentiality.Key...


  • Watertown, Wisconsin, United States workatuphs Full time

    Job Title: Customer Service Associate / OperatorPosition Overview:The Customer Service Associate / Operator serves as a vital link between our healthcare facility and the patients we serve. This role is essential for ensuring that patients and their families receive the assistance they need in a timely and efficient manner.Key Responsibilities:Deliver...


  • Watertown, Wisconsin, United States workatuphs Full time

    Job Title: Customer Service Associate / OperatorPosition Overview:The Customer Service Associate / Operator serves as a vital point of contact for patients and their families. This role requires individuals with strong communication abilities, meticulous attention to detail, and a commitment to maintaining patient confidentiality.Key Responsibilities:Deliver...


  • Watertown, Wisconsin, United States workatuphs Full time

    Job SummaryThe Customer Service Associate is a vital member of our team at workatuphs, providing exceptional service to our patients and their families. As a key point of contact, this role requires excellent communication skills, attention to detail, and a commitment to patient confidentiality.ResponsibilitiesProvide superior customer service through...


  • Watertown, Wisconsin, United States Kayser Chrysler Center of Watertown Full time

    Job Summary:We are seeking a highly motivated and ambitious Automotive Sales Associate to join our team at Kayser Chrysler Center of Watertown. The ideal candidate will be eager to learn and grow with our company, possessing excellent interpersonal skills and the ability to meet and exceed sales goals.Responsibilities:Nurture Long-Term Client Relationships:...


  • Watertown, Wisconsin, United States Walmart Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Maintenance Associate to join our team at Walmart Supercenter #1776. As a key member of our maintenance team, you will play a critical role in ensuring our store is clean, safe, and welcoming for our customers.ResponsibilitiesMaintain a clean and safe environment throughout the store,...


  • Watertown, Wisconsin, United States Fisher Barton Inc. Full time

    Job SummaryFisher Barton Inc. is seeking a skilled Manufacturing Associate to join our team. As a key member of our production team, you will be responsible for producing, inspecting, and packaging products while ensuring high-quality standards are met.Key ResponsibilitiesProduce and inspect products according to work instructionsEnsure accurate labeling and...