Hospitality Operations Coordinator
3 weeks ago
We are a leading provider of hospitality services, committed to delivering exceptional experiences for our clients. Our dynamic and inclusive workplace fosters growth, creativity, and opportunities for advancement.
About the RoleWe are seeking a skilled Hospitality Operations Coordinator to join our team. In this role, you will assist and support our Supervisors and Housekeepers in meeting quality and timeliness standards. You will ensure that all tasks are completed efficiently and effectively, while maintaining a high level of customer satisfaction.
Key Responsibilities- Answer and coordinate phone and radio calls
- Delegate tasks between employees equally
- Record lost and found items and ensure safe storage
- File daily paperwork
- Maintain a sense of urgency to ensure timely completion of tasks
- Assist in linen inventories and supplies as directed
- Assist in resolving guest complaints promptly
- Make guest deliveries as directed
- Provide support to resort guests and owners as needed
- Proven experience communicating effectively with guests, site staff, and associates by written and verbal means
- Proven experience with operations of office equipment
- Basic computer knowledge
- Ability to perform multiple tasks at once
- Skilled decision-making and planning capabilities
- Ability to read, write, and do basic math
- Availability to work weekends and holidays
As a valued member of our team, you can expect:
- A competitive starting salary of $18 per hour
- Immediate hire opportunities for full-time and part-time positions
- Paid training
- A comprehensive benefits package including paid time off, medical, holiday pay, vision, and dental (after 6 months of employment)
- Opportunities for growth and career development
MasterCorp Inc. is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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