Customer Service Ambassador

2 weeks ago


Amiens, Hauts-de-France, United States Blue Dolphin Swim School Full time

We are Blue Dolphin Swim School, a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people.

Job Overview

As a Front Desk Team Member, you will be the first point of contact for our families, providing exceptional customer service and building lasting relationships. Your warm and welcoming demeanor will make our families feel at ease, while your attention to detail and organizational skills will ensure accurate records and efficient communication.

Responsibilities
  • Engage with families in a friendly and professional manner, addressing their needs and concerns.
  • Maintain accurate records and provide timely updates to our staff and families.
  • Work collaboratively as part of a team to achieve common goals and objectives.
  • Prioritize tasks effectively to manage high-volume periods at the front desk.
Requirements
  • Caring and compassionate attitude towards children and adults.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and adapt to changing situations.
  • Strong problem-solving skills and ability to think critically.
Benefits
  • Competitive hourly rate: $18-$22 per hour (dependent on experience).
  • A supportive and inclusive work environment.
  • Opportunities for growth and development within the company.
  • Employee discounts and swim lessons.
Qualifications
  • Associate's degree or higher.
  • Fluent in Spanish and English.
  • Availability to work afternoons, evenings, and weekends.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about working with families, we encourage you to apply.



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