Service Ambassador

2 weeks ago


Amiens, Hauts-de-France, United States Gordon Biersch Full time

Seeking a talented Service Ambassador to join our team at Gordon Biersch Brewery Restaurants. As a Host/Hostess, you will be the first and last impression for our guests, setting the stage for an exceptional dining experience.

Overview

Gordon Biersch Brewing Company is a well-established full-service restaurant concept with growth opportunities for team members in a casual dining environment. We pride ourselves on delivering a perfectly crafted experience every time, with a focus on guest satisfaction and loyalty.

About the Role

We are seeking a highly motivated and enthusiastic Service Ambassador to provide exceptional customer service, ensuring that every guest has a memorable experience. The ideal candidate will possess excellent communication skills, be flexible with scheduling, and have a strong work ethic.

Responsibilities
  • Provide warm and friendly greetings to all guests, guiding them safely and professionally through the dining room to their table.
  • Demonstrate genuine hospitality during every interaction, whether it's over the phone or in person, providing accurate wait times and taking reservations as needed.
  • Create positive first impressions that build loyalty in return guests.
Requirements
  • Must be at least 16 years of age (or 18 years of age if serving alcohol).
  • Flexible availability to work a variety of shifts.
Benefits

We offer a comprehensive benefits program, including medical, dental, vision, life, and disability insurance, plus voluntary benefits. Our team members also enjoy flexible scheduling, advancement opportunities, and team member discounts.

Salary and Benefits

The estimated salary for this role is $12-$15 per hour, depending on experience. Additionally, we offer competitive benefits, including health insurance, paid time off, and opportunities for career growth.


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