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Systems Analyst for Reporting and Analytics

2 months ago

Indianapolis, Indiana, United States System One Full time

Position Overview:
This role is integral to the Reporting and Analytics team, focusing on developing monitoring and alerting systems to ensure optimal capacity and stability of our operations.


Key Responsibilities:

  • Collaborate with stakeholders to define necessary monitoring events, acceptable performance thresholds, and alert conditions.
  • Analyze data to establish alerts based on business needs, presenting findings through visual aids such as graphs, charts, and trendlines.
  • Identify new metrics that enhance team analysis and decision-making.

Qualifications:

  • Proficiency in Elasticsearch (certification is advantageous).
  • Experience with Kibana, especially its alerting features.
  • Strong skills in data visualization and narrative development.
  • Familiarity with Vega and/or Vega-Lite for custom data visualizations.
  • Ability to implement webhooks for integration with platforms like Microsoft Teams, PagerDuty, or Opsgenie.
  • Experience in Agile/Scrum methodologies.
  • Knowledge of Jira and Confluence.
  • Effective communication skills with stakeholders and executives.
  • Background in software development and integration environments.
  • Elastic Certifications are a plus, including Elastic Certified Engineer, Elastic Certified Observability Engineer, and others.
  • Experience with observability practices.

This position offers the flexibility of remote work, with a preference for candidates who can relocate for a hybrid work schedule.