Customer Care Associate

2 weeks ago


Kansas City, Missouri, United States Weed Man Full time

Join Our Team

Weed Man, a leader in the franchise industry, is seeking a dedicated Customer Service Representative to enhance our operations.

Role Overview

This role requires significant telephone engagement and proficiency in our specialized software, offering opportunities for career growth.

Key Attributes

The ideal candidate will approach challenges positively, demonstrate empathy in all interactions, and maintain punctuality with a strong attendance history. We are willing to train individuals who exhibit the right mindset. A signing bonus is available for the successful candidate.

Primary Responsibilities

  • Engage with clients via phone to address inquiries, resolve issues, confirm customer details, and facilitate sales.
  • Perform additional administrative tasks as required.

Essential Skills

  • Exceptional verbal and written communication abilities.
  • Strong problem-solving capabilities.
  • Effective time management skills.
  • Capacity to handle multiple tasks simultaneously.

Qualifications

  • Able to work both independently and collaboratively.
  • Professional demeanor.
  • Comfortable in a fast-paced, results-driven environment.
  • Familiarity with MS Office is advantageous but not mandatory.

Education

High school diploma.

Experience

No prior experience is required.



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