Front Desk Associate

4 weeks ago


Morgan, United States Greenawalt Roofing Company Full time
Job Title: Front Desk Associate

At Greenawalt Roofing Company, we are seeking a highly skilled and professional Front Desk Associate to join our team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a welcoming and professional atmosphere.

Key Responsibilities:
  • Provide exceptional customer service by greeting guests, clients, and employees with warmth and professionalism.
  • Answer incoming calls, provide information, and route calls to appropriate individuals.
  • Manage inquiries, reservations, and appointments efficiently.
  • Maintain a clean and organized reception area.
  • Assist with administrative tasks such as data entry, filing, and document preparation.
  • Schedule and track vehicle maintenance.
  • Coordinate with the Front Desk Coordinator at the main office for priorities of work.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and offering assistance as needed.
  • Collaborate with various departments to ensure seamless operations and coordination of tasks.
  • Generate reports through the CRM as required.
  • Accept payments from customers and make bank deposits as required.
Requirements:
  • Friendly and approachable demeanor.
  • Strong communication and interpersonal skills.
  • Organized and detail-oriented with excellent time management skills.
  • Proactive problem-solving and adaptability.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Proficiency in CRM systems and ability to generate reports.
Benefits:
  • Competitive hourly rate of $17-$19.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • 401K.
  • Paid Time Off.
  • Company Holidays.

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