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Financial Services Associate

2 months ago

Belleville, Illinois, United States FirstBank Full time

Client Relationship Specialist

Are you eager to become part of a vibrant team in the financial sector? FirstBank is on the lookout for a Client Relationship Specialist to be instrumental in delivering exceptional client support. In this role, you will represent the bank, assisting clients with their financial inquiries and promoting a range of banking solutions.

Key Responsibilities:
  • Greet clients warmly and manage their transactions with precision
  • Promote the use of digital banking alternatives
  • Adhere to security protocols to safeguard clients and the institution
  • Stay updated on financial products and guide clients to suitable services
  • Drive sales initiatives and contribute to the branch's overall performance
  • Assist with branch operations and provide support as required
Qualifications:
  • High School Diploma or Equivalent
  • Experience in client service is preferred
  • Experience in cash handling is mandatory
  • Prior banking experience is highly desirable
  • NLMS registration is a plus
  • Strong customer service and communication abilities
  • Proficiency in PC and keyboard usage
  • Availability for a flexible schedule, including weekends
  • U.S. Military Veterans are encouraged to submit their applications

Join FirstBank, a prominent independent financial institution in the U.S., dedicated to employee development and client satisfaction. We embrace diversity and invite applicants from all backgrounds to consider this opportunity. FirstBank is an equal opportunity employer, committed to fostering an inclusive work environment for all team members.