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Child Welfare Support Specialist
2 months ago
Salary: $18-$20/hour
POSITION TITLE: Case Aide – Safe Passages
DEPARTMENT: Refugee Services
REPORTS TO: Program Manager, Refugee Services
FLSA STATUS: Non-Exempt
TIME COMMITMENT: Full-time (40 hours/week), early morning or early evening, and one weekend day per week
SALARY: $18-$20 per hour
POSITION SUMMARY:
Under the guidance of the Program Director and Case Managers, the Safe Passages Case Aide will assist in conducting Home Studies (HS) and Post Release Services (PRS) for unaccompanied minors reuniting with their sponsors. The Case Aide plays a crucial role in supporting the Program Director with data management and ensuring quality assurance.
AGENCY CULTURE:
In a rapidly evolving business and social landscape, adaptability is essential. We must embrace innovative practices and new perspectives to thrive. As part of our cultural transformation, all employees of Catholic Charities are expected to uphold the following commitments:
- Dedication to the agency's mission, vision, and values;
- Pursuit of excellence in all endeavors;
- Focus on performance and quality enhancement;
- Commitment to measurable outcomes and results;
- Openness to innovation and improvement;
KEY RESPONSIBILITIES:
- Ensure timely, accurate, and professional documentation of case records to meet accreditation and funding standards.
- Coordinate home visits for Case Managers.
- Connect clients with relevant resources, including education, mental health, and legal services through internal or external community referrals.
- Fulfill reporting obligations for USCCB, ORR.DCS, program administration, and other relevant entities.
- Guarantee the accuracy and reliability of reported information.
- Maintain confidentiality and privacy of all client data.
- Uphold professional boundaries with clients at all times.
- Assist in quality improvement initiatives, including file completeness reviews and audits.
- Maintain effective communication with clients, partners, and the community.
- Perform additional duties as assigned.
QUALIFICATIONS:
- High school diploma or equivalent.
- Demonstrated knowledge of local community social services and the ability to collaborate with partners and affiliates.
- Understanding of family preservation, kinship care, and child welfare.
- Experience working with immigrant populations.
- Effective and tactful communication skills with clients, colleagues, and others in a diverse, multicultural environment.
- Strong interpersonal skills.
- Proficiency in electronic record-keeping systems and Microsoft Office Suite.
- Bilingual in English and Spanish.
- Excellent verbal and written communication skills with proper grammar.
- Familiarity with data management software and databases for tracking service delivery is preferred.
CERTIFICATIONS:
- Valid California Driver's License.
- Safe driving record as evidenced by a DMV report showing no violations or restrictions.
- Successful completion of a CPS Background Investigation.
- Successful completion of an FBI fingerprint check for national and state criminal history.
- Tuberculin Skin Test.
- CPR/First Aid Certification (preferred).
PHYSICAL DEMANDS:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions.
WORK ENVIRONMENT:
The noise level in the work environment is typically moderate.
Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate based on race, color, national origin, religion, sex, age, sexual orientation, or disability.
