IT and Operations Associate

4 weeks ago


Grand Rapids, Michigan, United States iMPact Business Group Full time
Job Summary

As a key member of the iMPact Business Group team, the IT and Operations Associate will play a vital role in supporting data analysis and reporting for the Firm. This individual will provide technical support to team members, maintain and administer information in various technology platforms, and act as a liaison to the outsourced IT team. The ideal candidate will have a strong background in IT and systems management, with experience in data maintenance and cybersecurity.

Key Responsibilities

Supports data analysis and reporting for the Firm
Provides technical support to team members for basic trouble shooting of software and hardware
Maintains and administers information in various technology platforms
Acts as liaison to the outsourced IT team for structural and technical issues
Monitors internal hardware and software inventory
Monitors cybersecurity programs and systems

Requirements

Bachelor's degree or equivalent experience in data maintenance / IT
3 years or more IT or systems management experience
Experience or knowledge related to cyber security is preferred
Proficient knowledge of the full Microsoft Office Suite
Experience supporting Office 365
Ability to provide IT troubleshooting
Strong organization skills
Ability to self-manage, prioritize and organize
Electronic interpersonal communication skills

What We Offer

iMPact Business Group is a dynamic and growing company that offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for IT and operations, we encourage you to apply for this exciting opportunity.

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