System Reliability Specialist

4 weeks ago


Miamisburg, Ohio, United States PNC Full time
Job Title: System Reliability Specialist

At PNC, we are committed to delivering exceptional customer experiences. As a System Reliability Specialist, you will play a critical role in ensuring the stability and compliance of our technology systems.

Key Responsibilities:
  • Lead and participate in the monitoring, maintenance, and support of systems and software to ensure stability and compliance to technology standards.
  • Perform maintenance tasks, including installation of patches and upgrades, and coordinate with delivery teams to ensure changes are implemented to maintain a stable production environment.
  • Identify and resolve incidents, analyze root causes, and report on design, reliability, maintenance problems, and bugs.
  • Monitor systems availability, performance, and capacity against baseline metrics and report trends.
  • Educate and coach junior staff to ensure in-depth knowledge of supported systems and applications.
  • Lead application governance, including required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries, and complying with technology standards.
Requirements:
  • University/college degree with 3+ years of relevant industry experience.
  • Certifications are often desired.
  • In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
Competencies:
  • Analytical Thinking – Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems.
  • Application Maintenance – Knowledge of and ability to define, implement changes to, and support a production application.
  • Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process and ability to analyze situations fully and accurately.
  • IT Environment – Knowledge of an organization's IT purposes, activities, and standards and ability to create an effective IT environment for business operations.

PNC is an equal employment opportunity employer and welcomes applications from diverse candidates. If you have a physical or other impairment that might require an accommodation, please contact us at 877-968-7762 and select Option 4: Recruiting or email pathfinder@pnc.com.



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