Group Benefits Account Manager
4 weeks ago
McGowan Insurance Group, Inc. is a family-owned insurance agency with a strong presence in the Indianapolis, IN area. We offer a diverse range of property and casualty, commercial and personal lines, bonding, and employee benefits, as well as regulatory compliance and advisory services.
Our company culture is built on deep roots in the community, which enables us to maintain long-standing relationships with our clients. We prioritize giving back to the community that has supported us.
Our employees create an atmosphere that fosters success every day. We deliver results and are driven by passion. We strive for a better future for ourselves, our clients, and our communities.
Job SummaryThe Group Benefits Account Manager is responsible for the day-to-day maintenance and servicing of Group Benefits accounts, administering renewals, and regular interaction with clients.
Key Responsibilities:- Maintain a high level of client service and satisfaction
- Market and place renewal accounts as appropriate
- Achieve agency account retention goals through proactive account rounding, up-selling of limits and coverages, and providing extraordinary client service
- Indiana Life & Health Insurance License required
- Two-year associate college degree required; four-year college degree preferred
- Minimum of 3 years' insurance brokerage experience
- Extensive knowledge of all lines of Group Benefits insurance
- Thorough knowledge of brokerage operations, including claims handling, procedures, agency management system, and applicable insurance laws/codes
- Experience and expertise in operating in an electronic environment; excellent automation skills, including MIS, Microsoft Office Suite, agency management software (preferably AMS360), carrier proprietary systems, and phone systems
- Experience with BenefitPoint and Employee Navigator highly desired
- Excellent time management, organizational, and verbal and written communication skills
- High degree of self-motivation and self-direction
- Keen attention to detail
- Confidentiality of financial, employee, and consumer information
- Ability to work with occasional instruction and supervision
- Competitive Salary
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- 401(k)
- Paid Time Off and Paid Holidays
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