Customer Service Representative HVAC

3 weeks ago


Augusta, Georgia, United States Busby's Heating and Air Conditioning Full time

We are seeking a highly skilled Customer Service Representative to join our team at Busby's Heating and Air Conditioning. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and is looking for a career in the HVAC industry.

Job Summary:

The Customer Service Representative will be responsible for answering inbound calls, placing outbound calls, and converting existing and prospective customers into confirmed service, maintenance, and sales appointments. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for helping others.

Responsibilities:
  • Answer inbound calls and place outbound calls to convert existing and prospective customers
  • Work Monday through Friday, 10am-7pm, plus a rotation of Saturday (8am-7pm) coverage
  • Develop and maintain relationships with customers to ensure their satisfaction and loyalty
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and meet productivity standards
What We Offer:
  • Competitive hourly rate: $14-$16 per hour based on experience
  • Flexible schedule
  • Medical insurance (company pays 60%)
  • Optional vision, dental, and supplemental insurance
  • Employee relief fund
  • Life Insurance
  • Retirement 401K
  • Immediate accrual of PTO
  • Continuing education
  • Paid holidays
  • Opportunities for advancement
  • Incentive contests
  • Annual awards & recognition
  • Active in community
  • Dream team (office) dedicated to your success


  • Augusta, Georgia, United States Tri State Distributors Full time

    Job Type:A full-time position is available for an HVAC Customer Service Representative to work in Augusta, GA. Tri State Distributors has been a leading supplier serving the LP gas, HVAC, and Manufactured Housing industries since 1983. The company takes pride in providing fair, dependable, and courteous service to all its valued customers. Each branch...


  • Augusta, Georgia, United States Ollie's Bargain Outlet Full time

    About the Role">Ollie's Bargain Outlet is seeking a motivated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive shopping experience.">Key Responsibilities:">Provide excellent customer...


  • Augusta, Georgia, United States Arby's Restaurant Full time

    At Arby's Restaurant, we're seeking a Customer Service Representative to join our team. This role is ideal for individuals who enjoy interacting with customers and providing top-notch service. As a Customer Service Representative, you'll be responsible for:Operating the restaurant on a day-to-day basisEnsuring customer satisfaction through excellent...


  • Augusta, Georgia, United States Doc Savage Full time

    We are seeking a skilled HVAC Service Technician to join our team at Doc Savage in Augusta, GA.As a family-owned business, we understand the importance of a good work-life balance and a strong company culture.The successful candidate will have 2+ years of experience in HVAC Service and be EPA certified. A valid driver's license and insurable driving record...


  • Augusta, Georgia, United States State Farm Insurance Full time

    **Job Overview:**We are seeking a highly skilled and motivated Customer Service Representative to join our team at State Farm Insurance.Salary:$45,000 - $65,000 per year, depending on experience.As an Office Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs, providing exceptional customer...


  • Augusta, Georgia, United States City of Augusta, GA Full time

    Job Overview: We are seeking a highly skilled Customer Service Representative to join our team at the City of Augusta, GA. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to passengers, resolving issues promptly, and maintaining a positive image of the airport.Responsibilities:Respond to passenger...


  • Augusta, Georgia, United States Innovation At Work Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Innovation At Work. The successful candidate will provide exceptional customer service, handle incoming calls, and assist with various administrative tasks.


  • Augusta, Georgia, United States Busby's Heating and Air Conditioning Full time

    About the RoleAs an HVAC Truck-Ready Service Technician, you will play a critical role in delivering top-notch service to our customers. Your expertise in troubleshooting and repairing HVAC systems will be essential in ensuring that our clients receive the highest level of care.


  • Augusta, Georgia, United States Busby's Heating and Air Conditioning Full time

    Busby's Heating and Air Conditioning is seeking a talented HVAC Sales and Service Coordinator to join our team. This is an exciting opportunity for someone who is passionate about sales and customer service and wants to make a difference in the lives of our customers.Job Summary:The HVAC Sales and Service Coordinator will be responsible for developing and...


  • Augusta, Georgia, United States Stars and Strikes Full time

    About the JobThis is a fantastic opportunity to join a leading entertainment center as a Customer Service Representative. In this role, you will be responsible for ensuring that every guest has an enjoyable experience and receives exceptional customer service.Key ResponsibilitiesProvide outstanding customer service and respond to guest needs promptly.Take...


  • Augusta, Georgia, United States Advanced Technology Leaders Inc Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Customer Service Representative I to join our team at Advanced Technology Leaders Inc. As a key member of our customer service department, you will play a crucial role in providing exceptional support to our customers while maintaining quality expectations for inbound and outbound customer...


  • Augusta, Georgia, United States Batteries Plus - R&L Voss, LLC Full time

    About the JobWe are seeking a Customer Service Representative to join our team in Augusta, GA and Aiken, SC. As a member of our team, you will be responsible for providing exceptional customer service, performing device repairs, and selling our products and services. You will also assist with stocking, inventory management, and store...


  • Augusta, Georgia, United States Five Star Call Centers Full time

    Job OverviewAt Five Star Call Centers, we are seeking a highly motivated and bilingual customer service representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional service to our customers through various communication channels.We offer a competitive salary of $17/hour, plus shift differential...


  • Augusta, Georgia, United States Doc Savage Full time

    Company OverviewAt Doc Savage, we value our employees' work-life balance and promote a positive company culture. Our family-owned business has been serving the Augusta area for over four decades, providing top-notch heating and cooling services to residents.SalaryThe estimated salary for this position is $28.00 to $35.00 per hour, depending on experience,...


  • Augusta, Georgia, United States Dunham's Sports Full time

    Dunham's Sports is seeking highly skilled and enthusiastic Customer Service Representatives to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer experiences through various channels, including in-store interactions, phone calls, and email correspondence. Job Description:Retail Sales Associates at...


  • Augusta, Georgia, United States Public Storage Full time

    About UsPublic Storage is the self-storage industry leader, providing top-notch storage solutions to our customers.">Job DescriptionWe are seeking a Customer Service Representative to join our team. As a key member of our staff, you will be responsible for:Assessing customer storage needs and making recommendations for packing and moving supplies.Conducting...


  • Augusta, Georgia, United States Wal-Mart Stores, Inc. Full time

    **Key Responsibilities**As a CUSTOMER SERVICE REPRESENTATIVE - FUEL CENTER, you will:Acknowledge and greet customers with a smileHelp customers find the products they needKeep your area stocked, clean, and safeOur ideal candidate is someone who is friendly, proactive, and able to multitask. If you have excellent communication skills and enjoy working in a...


  • Augusta, Georgia, United States One Hour Heating & Air Conditioning of Augusta, GA Full time

    Job Summary:We are seeking a highly skilled HVAC Installation Specialist to join our team at One Hour Heating & Air Conditioning of Augusta, GA. As an experienced technician, you will be responsible for installing quality residential HVAC systems and providing exceptional customer service.In this role, you will have the opportunity to work with...


  • Augusta, Georgia, United States Busby's Heating and Air Conditioning Full time

    Join Busby's Team as a High-Paying HVAC TechnicianAbout Us: Busby's Heating and Air Conditioning is committed to providing excellent service and creating a positive work environment. Our team is passionate about helping our customers achieve their goals, and we're looking for a skilled HVAC technician to join our ranks.Salary and Benefits: We offer a...


  • Augusta, Georgia, United States Tech24 Full time

    At Tech24, we're seeking a skilled Commercial HVAC Technician to join our team in Augusta, GA. As an integral part of our operations, you will be responsible for troubleshooting and repairing commercial HVAC and refrigeration equipment. With a strong focus on customer satisfaction, you will ensure that all work is completed efficiently and effectively.With...