Case Manager

4 weeks ago

Seattle, Washington, United States Sound Full time
Job Title: Case Manager - Housing Stability Specialist

Sound is seeking a highly motivated and experienced Case Manager - Housing Stability Specialist to join our Supportive Services for Veteran Families (SSVF) team. As a key member of our team, you will work closely with Veteran households experiencing homelessness in King County to provide rapid re-housing services, including outreach and short-term case management.

Key Responsibilities:
  • Make connections with identified Veterans in King County through outreach and engagement.
  • Determine program eligibility, assist Veteran households with obtaining proper documentation, and complete program enrollments.
  • Work with Veteran households to identify goals and needs associated with moving into housing through a housing stability plan; maintain and update plan as needed.
  • Collaborate with Veterans to obtain housing, despite barriers that they may face, including evictions, criminal history, lack of income, and physical and mental health conditions.
  • Advocate on behalf of Veteran with landlords and property managers.
  • Request and issue financial assistance following SSVF guidelines based on individual client needs identified in housing stability plans.
  • Connect Veterans to community partners to meet identified needs that our program cannot meet, including on-going support after a Veteran household completes or transitions out of our program.
  • Provide referrals to all applicable resources.
  • Attend Veteran case conferencing and other interagency meetings, and work closely with community partners including HUD-VASH, PSH providers, other SSVF providers.
  • Complete required documentation accurately and within established timeframes.
  • Maintain timely and regular supervision and communication with your supervisor.
  • Implement SSVF program changes and complete relevant trainings.
  • Ensures billings and all data collection meet and follow agency policies and procedures and SSVF data collection guidelines. Maintains participant files and related records in keeping with agency, county and state guidelines.
  • Provide back up to fellow case managers and serve all Veterans who are served by SSVF.
  • Participate in work groups to help shape evolution of the SSVF program.
Requirements:
  • Demonstrate skills and experience in working with a wide range of housing barriers.
  • Ability to demonstrate skills at presenting problems and communicating effectively with collateral organizations having contact with the individual and/or the Veteran household.
  • Demonstrates the ability to work well independently, as well as collaboratively with others.
  • Ability to demonstrate knowledge regarding Veteran services/resources and social service resources in King County, and the compounding factors contributing to Veteran homelessness; including mental health, social adjustment, and cultural considerations specific to Veterans.
  • Must have sound judgment, maintain appropriate boundaries, work effectively with others, be able to communicate clearly, and have excellent problem solving skills.
Qualifications:
  • Bachelor's degree in Social Work or a related field. Work experience may be considered in lieu of degree on a case by case basis.
  • 1+ years of experience working in social services.
  • Previous work with Veteran households experiencing homelessness and/or familiarity with SSVF program preferred.
Benefits:
  • 100% Paid Medical & Dental Insurance
  • Full time Team Member and child(ren) coverage until child's 26th birthday
  • Spouse/Domestic Partner coverage available (team member pays full cost)
  • Paid Life Insurance
  • 2x annual salary + additional $25,000
  • Long Term Disability Insurance (60% monthly salary)
  • 100% premiums paid by Sound
  • 18 Days of Paid Rest and Relaxation (Vacation) - beginning first year
  • 12 Days of Paid Sick Leave
  • 9 Days of Paid Holidays
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Plan (EAP)
  • Sound retirement plan:
  • 401(k) plan (organization contribution) - Sound contributes 3% to team members plan even if you don't.
  • Team members are 100% vested; team members may contribute to their own plan
  • Paid Training
  • Free in-house professional training and $400 annually + 3 paid days off-site training
  • Public Service Loan Forgiveness (PSLF)
  • Free Supervision Hours - Washington State Licensure
  • Service Award - at 5,10,15,20 & 25 years of service
Compensation:

$26.27-$28.69 per hour

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