Customer Success Professional

2 weeks ago


Dallas, Texas, United States AED123 Full time
{"title": "Customer Success Specialist", "description": "Join Our Team

AED123 is a rapidly growing company that provides Automated External Defibrillator (AED) services to businesses and organizations. We are looking for a skilled Customer Success Specialist to join our team.

Key Responsibilities
  • Onboard new customers and ensure a smooth transition from the sales team.
  • Establish relationships with customers, understand their needs, and proactively address their concerns to enhance customer satisfaction and retention.
  • Maintain customer data in Salesforce and QuickBooks, and review exception reports to ensure AEDs are compliant and ready for use.
Requirements
  • Good judgement and experience with Microsoft product suite and web-based software.
  • Ambition and enthusiasm for our business, and a true excitement about our mission.
  • Bachelors degree from a reputable University.

We offer a dynamic and supportive work environment, and the opportunity to work with a great team who can challenge you and make work fun. If you are a smart, hard-working, and good at customer communication and maintenance of customer data, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}

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