Director of Infertility Services Management

4 days ago


Norwalk, Connecticut, United States Illume Fertility Full time

Estimated Salary: $160,000 - $200,000 per year

Illume Fertility is seeking a highly motivated Director of Infertility Services Management to promote our core values and commitment to teamwork. This role will have multiple departments reporting directly to them and will be responsible for overseeing all aspects of the revenue cycle process.

About the Role:

  • Operations Management: Supervise closely all vertical departments, including Verification of Benefits, Pre-certification, Financial Counseling, Charge Entry, Cash Poster, and Accounts Receivable teams.
  • Process Improvement: Ensure departmental workflow efficiencies, adherence to internal controls, policies, and procedures.
  • Reporting: Provide monthly reporting on denial trends, insurance aging buckets, and outstanding self-pay aging AR.
  • Team Leadership: Lead weekly meetings with each manager from various vertical departments, provide feedback and resolution.

Responsibilities:

  • Data Analysis: Proactively review accounts for analysis on insurance reimbursements, determine when appropriate opportunities for fee schedule increases.
  • KPI Management: Drive practice billing/AR KPI's to reach established targets.
  • Relationship Building: Develop long-term relationships and lead through influence with key resources at payers to help drive down organization outstanding AR.


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