Teams Voice Integration Specialist

1 week ago


Chicago, Illinois, United States Magenium Full time
About the Role

We are seeking a skilled Teams Phone Engineer/Architect to join our team at Magenium Solutions.

In this role, you will work closely with our Solutions Architects to integrate On Prem PBX Systems with Teams Voice using Direct Routing and Operator Connect.

You will need at least 5 years of technical support, consulting, or IT experience, or 3+ years of voice implementation experience to be successful in this position.

Key responsibilities include owning, investigating, and solving complex customer technical issues, collaborating with teams, and leveraging troubleshooting tools and practices.

On-site customer implementations and willingness to travel are essential for this role.

We require strong logical thinking and communication skills, as well as familiarity with network protocols such as TCP, DNS, QoS, SIP, VLANs, and WAN technologies.

Experience working with Windows Server, Active Directory, SBCs, Firewalls, and Direct Routing is also necessary.

Certified MS-720 Teams Voice Engineer, and/or MS-721 Collaborating Communications System Administrator /or MS-740 Troubleshooting Microsoft Teams is a plus.

We estimate the salary for this position to be around $125,000 per year, based on national averages and industry standards.



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