Hospitality Operations Manager

2 weeks ago


Perry, United States D & G Hospitality LLC Full time
Job Overview

We are in search of a dynamic Hospitality Operations Manager with extensive experience in IHG brands. This role requires a proven leader who has successfully managed hotel operations and is ready to contribute to the growth of our company.

Why Choose D & G Hospitality LLC?

As a rapidly expanding hospitality management firm, we offer numerous opportunities for career advancement for motivated and dedicated professionals. This position is ideal for an energetic and hands-on manager who excels in building relationships within the community and driving outstanding results.

Key Responsibilities

Financial Management:

  • Develop and manage annual budgets, capital expenditures, and marketing strategies to ensure financial success.
  • Leverage financial data to enhance revenue, profitability, and return on investment while utilizing technology to optimize market presence.

Team Development:

  • Implement programs that enhance team member engagement and align with our service philosophy.
  • Establish performance goals and provide ongoing coaching and feedback to foster professional growth.
  • Oversee staffing and human resources actions in line with company policies.

Guest Experience Enhancement:

  • Ensure compliance with brand standards and drive initiatives to improve guest satisfaction.
  • Engage with guests to gather feedback and strengthen relationships.
  • Maintain high cleanliness standards to ensure guest comfort.

Community Engagement:

  • Act as a representative of the hotel in the local community, promoting brand awareness and team involvement in local initiatives.
  • Develop and implement environmentally sustainable practices to reduce the hotel's carbon footprint.

Accountability:

This position holds significant responsibility within a small to mid-sized hotel, overseeing various departments including Front Office, Housekeeping, and Food and Beverage operations.

Company Overview

D & G Hospitality LLC is committed to excellence in hospitality management, providing a supportive environment for both our guests and team members.



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