Retail Sales Associate

1 week ago

Golden, United States Goodwill of Colorado Full time

Job Summary:

The Retail Sales Associate I is responsible for providing exceptional customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries. This role requires maintaining a well-stocked and organized sales floor that meets company standards and operating a point-of-sale cash register system to ensure quality of product and pricing is accurate at the time of purchase.

Key Responsibilities:

  • Provides excellent customer service upholding company values.
  • Provides assistance to customers with questions, concerns, and purchases.
  • Provides accurate cashier transactions and maintains a balanced cash drawer using a computer-based point-of-sale system.
  • Maintains a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product from racks, carts, or baskets, as well as putting away returned or unwanted items.
  • Provides a safe, clean, organized, and well-stocked sales floor and restrooms.
  • Follows all retail center policies and procedures.
  • Follows all safety processes and procedures to help provide a safe working environment for employees and customers.
  • Cross-trains in other departments or areas; acts as a back-up for other areas as required.
  • Performs other duties as assigned.

Requirements:

  • High school diploma or equivalent preferred.
  • One (1) year of retail sales or cash handling experience preferred.
  • Must be accurate with numbers and general calculations and understand the value of different coins and US currency.
  • Must be able to use basic math such as adding, subtracting, and multiplication.
  • Must be able to effectively communicate with customers, managers, supervisors, staff, and peers.
  • Must be able to operate a computer-based cash register and credit card machine.
  • Must be able to withstand prolonged standing, bending, and lifting up to eight (8) hours per day.
  • Ability to see color for accurate transactions.
  • Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.

Physical Requirements:

  • Continuously (5-8 hours)
  • Frequently (3-4 hours)
  • Occasionally (1-2 hours)
  • Never

Attachment to Job Description:

Job Title: 586 – Associate I, Retail Sales Dept Number: Varies - Retail

Guide to Physical Requirements:

  • LIFTING: (as defined by ADA)
  • Heavy: 45 lbs & over - OCCASIONALLY
  • Moderate: 15-44 lbs - OCCASIONALLY
  • Light: 14 lbs & under - FREQUENTLY

CARRYING:

  • Heavy: 45 lbs & over - OCCASIONALLY
  • Moderate: 15-44 lbs - OCCASIONALLY
  • Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

  • Above Shoulder - FREQUENTLY
  • At Shoulder - FREQUENTLY
  • Below Shoulder - OCCASIONALLY

TWISTING – FREQUENTLY

BENDING – FREQUENTLY

KNEELING/CRAWLING – FREQUENTLY

SQUAT - FREQUENTLY

CLIMBING:

  • Use of legs only (stairs) - OCCASIONALLY
  • Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

  • Visual, close - FREQUENTLY
  • Visual, distant - OCCASIONALLY
  • Visual, depth perception - FREQUENTLY
  • Visual, color vision – CONTINUOUSLY

HANDS/FINGERS:

  • Simple grasping - FREQUENTLY
  • Fine Manipulation - CONTINUOUSLY
  • Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING – CONTINUOUSLY

SITTING - OCCASIONALLY

SPEAKING - CONTINUOUSLY

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