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Retail Sales Associate Footwear Specialist
2 months ago
About Us: At DICK'S SPORTING GOODS INC, we believe in the transformative power of sports to change lives. Our team is dedicated to creating a positive and inclusive work environment that reflects the diversity of the communities we serve.
Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our Footwear Department. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and upholding our company's standards for sales and customer experience.
Key Responsibilities:
- Customer Service: Greet every customer with a smile and proactively approach them to understand their needs and preferences.
- Product Knowledge: Stay up-to-date on the latest footwear trends, styles, and technologies to provide expert advice to customers.
- Merchandising and Presentation: Maintain a visually appealing store environment by adhering to our merchandising and presentation standards.
- Program Promotion: Promote our company's programs, such as customer loyalty and warranty sales, to enhance the customer experience.
- Teamwork: Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
- Adherence to Policies: Adhere to our company's policies and procedures related to safety, loss prevention, and standard operating procedures.
Team Member Traits: We value team members who embody the following traits:
- Ensures Accountability: Take ownership of tasks and responsibilities.
- Customer-Focus: Prioritize customer needs and preferences.
- Collaborative: Work effectively with colleagues to achieve common goals.
- Instills Trust: Build trust with customers and colleagues through reliability and integrity.
- Decision-Quality/Decision-Making Abilities: Make informed decisions that align with company goals and values.
- Action-Oriented: Take initiative to achieve sales goals and provide exceptional customer service.
Qualifications: Prior retail sales, cashier, or customer-focused experience is preferred. We offer a competitive pay range of $14 - $22 per hour, depending on location, experience, and position offered. A generous suite of benefits is also available. To learn more, visit our website.
