Lead Field Engineer

5 days ago

Washington, Washington, D.C., United States L3 Technologies Full time
Job Title:

Lead Field Engineer

Job Summary:

L3Harris Trenchant is seeking a highly skilled Lead Field Engineer to join our team. As a key member of our engineering team, you will be responsible for leading the operational focus of the team, questioning assumptions on operational concepts, and aligning products with real-world scenarios.

Key Responsibilities:
  • Serve as front-line engineer for the US team, functioning as the linchpin for US product delivery and sustainment.
  • Gain proficiency and become conversant with all major product offerings.
  • Deploy and operate software and hardware products across a host of mobile, desktop, and server products.
  • Provide thorough, thoughtful analysis of systemic and localized issues wherever encountered.
  • Identify gaps and opportunities through customer support activities, generating insights for the global products and ops leads.
  • Oversee all field-deployable hardware, designing and assembling real-world topologies to demonstrate product functionality and reproduce unique operational scenarios.
  • Assemble and maintain fly-away kit for engagements outside of the DC offices.
  • Identify and emplace processes to streamline field support, driving improvement in information and technology flow to internal and external stakeholders alike.
  • Serve as technical lead for annual US training exercise, designing learning objectives and collaboratively delivering content to ensure knowledge transfer.
Requirements:
  • Bachelor's Degree and minimum 9 years of prior relevant experience.
  • Graduate Degree and a minimum of 7 years of prior related experience.
  • Associates Degree and a minimum of 12 years of prior related experience.
  • Experience with mobile, desktop, and server operating systems including iOS, Android, Windows, and Linux.
  • Experience writing software or scripting to automate manual processes using Bash or Python.
  • Experience with software systems and root-cause analysis.
  • Eligible for a security clearance.
  • Prior experience with computer network operations.
Preferred Additional Skills:
  • Active security clearance is desired.
  • Prior experience with Trenchant tools.
  • Prior experience with the intelligence community.
  • Prior military experience is beneficial.
  • Experience delivering technical content to trainees or otherwise serving as an instructor of technical subject matter.
Compensation:

In compliance with pay transparency requirements, the salary range for this role is $101,500 - $188,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays.

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