Seasonal Customer Service Representative

2 weeks ago


Evergreen Park, Illinois, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Customer Service Team Member to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including the sales floor, stockrooms, and customer areas
  • Support the sales process, including processing transactions, handling returns and exchanges, and assisting customers with product information
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience
  • Perform other duties as assigned by management
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods of time
What We Offer
  • A competitive hourly rate
  • Opportunities for advancement and professional growth
  • A fun and dynamic work environment
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match

Michaels is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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