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Hotel Operations Director

2 months ago

Detroit, Michigan, United States Aparium Full time
About the Role

We are seeking a highly skilled and experienced Director of Hotel Operations to join our team at Aparium. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Lead and manage the Rooms Division team, including front office, housekeeping, and food and beverage operations.
  • Develop and implement strategies to improve guest satisfaction, loyalty, and retention.
  • Collaborate with other departments to ensure seamless operations and exceptional guest experiences.
  • Monitor and analyze key performance indicators (KPIs) to drive business growth and improve operational efficiency.
  • Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Minimum 5 years of experience in hotel operations, with a proven track record of success in leading and managing teams.
  • Strong knowledge of hotel operations, including front office, housekeeping, and food and beverage operations.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Fluency in English, both written and verbal.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, we encourage you to apply for this exciting opportunity.